The Company - Our team and products have been recognised with dozens of awards including by the Financial Times who ranked Cover Genius as the #1 fastest growing company in APAC in 2020.
Our diverse team across 10 countries and many language groups commit itself to diverse cultural programs, in particular, "CG Gives" which makes social entrepreneurs out of us all and funds development initiatives in global communities.
Our People are Bold, Authentic, Purposeful and Inspired.
Our People are not Perfect, Traditional, Complacent or Cautious.About the role As a Claims Assessor you will support the claims team to ensure that travel claims are processed and maintained correctly to ensure a seamless transaction for our customers including ongoing auditing and quality control.
You will be responsible for coordinating and supporting initiatives relative to the evaluation, processing, and handling of insurance claims.
You will also act as a regional liaison between the claims organization, claimants and policyholders regarding the status and eligibility for coverage for all relevant claims.Main duties & ResponsibilitiesInteract with customers to resolve claims and process claims payments.Assess and approve new claims/cases whenever within the authority.Interact with outsourced partner teams.Maintain current knowledge of insurance guidelines, policy changes and regulations.Ensure that the quality, accuracy and detail of claims assessment meets or exceeds the business unit minimum performance standards.What does the ideal profile look like?Fluency in English and any other European language (verbal and written).Experience in insurance claims management, highly regarded.High school diploma or equivalent required; Bachelor's degree preferred.Ability to adapt quickly to a start-up pace environment and culture.Problem-solving and advocating for customer solutions.Proven ability to foster and develop relationships with key external and internal stakeholders.Enhancing systems, processes and feedback loops.Why Cover Genius?
Cover Genius not only cares about being the best in our industry, we care about our team.
We're a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that.
Sound interesting?
If you think you have the best composition of the above, send us your resume and let's chat!#J-18808-Ljbffr