Find your place at Amaris Consulting as an L1 Helpdesk Technician in these opportunities based in Barcelona and Sant Cugat del Vallès (On Site). Start your new adventure in an international and agile environment by identifying opportunities for improvement at the technical, functional, and organizational levels and solving difficult issues like finding out how to get the only backup saved out of the same server that has crashed.
WHAT WILL YOU DO? Bring solutions to L1 IT incidences related to hardware, software, and printers. Manage requests made by the end-users of the company through ticketing tools (ServiceNow, Jira). Collaborate with higher level teams to help them solve L2 incidences. WHAT WOULD YOU NEED? Proven knowledge in hardware & software troubleshooting. Knowledge in Windows OS and Office 365 apps. Good soft skills (communication, interest in learning, proactivity). Good English. WHY US? We are people with dreams and motivations like you, working next to super talented people with whom we can share knowledge and experiences. We care about our consultants, that's why we can offer:
Join a fast-growing global group with a turnover of €565M and over 1,000 clients across the world. Be part of an international, multicultural environment of 6,350 talented people over 60 countries and 5 continents, benefiting from international mobility opportunities. Flexibility with friendly remote policies, intensive workdays, and social benefits such as Transit, Restaurant or Kindergarten tickets, and Private Health Insurance. Explore opportunities to grow quickly with a tailor-made career path and salary evaluation. Develop your skills with our Tech Academy catalog and access to the Udemy E-learning Platform. Choose your own training course with your annual personal budget and take advantage of our partners getting certifications paid by the company. Feel part of our Community through Languages sessions, Team buildings, Afterwork hangouts, and the Event of the Year. We have the WeCare program, where the company aids critically affected employees. Who are we? Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 6000 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences, and Engineering.
Brief Call Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and ensure we have the right job for you!
Interviews During the interviews, you will meet people from our team: your line manager and other people related to your future role. We will talk in depth about you, your experience, and skills, and also about the position and what will be expected of you.
Case Study Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, or a problem-solving scenario.
We look forward to meeting you!
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