Experience the power of a game-changing career!
Are you looking for what's next?
We're a global technology and services leader that powers the brands of the future.
We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in healthcare.
What you will do in this role:
- Efficiently organize and book appointments for customers
- Make outbound calls to follow up on appointments and customer inquiries
- Manage multiple tasks and priorities within a fast-paced environment
- Perform various back-office tasks to support customer service operations
- Provide excellent customer service both via phone and email
- Gather and document all necessary information during customer interactions to ensure high-quality service
- Continuously update knowledge of the company's services and procedures
- Maintain a professional demeanor, even in stressful situations
Your qualifications:
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn.
Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you:
- Are proficient or bilingual in Swedish with advanced English
- Possess excellent organizational, listening and communication skills
- Are detail-oriented, open-minded, communicative and adaptable to different types of customers
- Can work effectively in a fast-paced, multitasking environment
It will be a plus if you have:
- Interest in the healthcare industry
- Previous experience in customer service or Backoffice
- Experience with Salesforce
What's in it for you:
In this role, we offer benefits that help you support your unique lifestyle:
- Full-time 39 hours/week Indefinite contract
- Mon-Fri - Salary gross/year + up to euros gross/year in bonus
- Central location in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes
If all this feels like the perfect next step in your career journey, we want to hear from you.
Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice.
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Concentrix is an equal opportunity employer.
We're proudly united as one team, one company, globally.
We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
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