About TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
What We Offer:At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What does a TaskUs Director Operations, Global Accounts really do?Think of yourself as someone who can develop strategies for international operations, implementing best practices to drive optimal company performance. A leader who is responsible for implementing strategies to promote growth of the business across multiple regions of the world. The director will oversee teams from diverse backgrounds and must be adaptable to a variety of cultural norms. As a Director Operations, Global Accounts, you will:
Improve and deliver consistent KPI Performance across the enterpriseWork with the different site directors to meet and exceed revenue and margin goals by monitoring productivity, driving efficiencies and delivering top-notch KPI performance across the enterpriseSupport day to day client requirements by providing responses to operations requirements, KPI trends and actionsPartner with the digital solutions team to drive innovation and value by capturing operations recommendations and looking into opportunities to improve overall performanceDo you have what it takes to become a Director Operations, Global Accounts?Requirements: Bachelor's degree in business or related field10 Years Experience BPO Operations in a Director Capacity2 Years Experience working with multicultural, and global teamsExperience working with fast-paced, non-structured customers is a plusExperience working with large scale global teams is a plusExperience managing a global P&L is a plusWe invite you to explore all TaskUs career opportunities and apply through the provided URL.
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