.Company DescriptionSince 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city's most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.Fairmont.Com/ to find out more about our company.EOE/M/F/D/VJob DescriptionDirector of Sales and MarketingThe Director of Sales and Marketing plays a critical role in the success of our hotel by leading and coordinating the sales and marketing efforts. This position is responsible for maximizing revenue through strategic sales and marketing initiatives, building strong customer relationships, and overseeing the hotel's brand image and positioning.What you will be doing:Developing Sales Strategies: Create and implement strategic sales plans that align with the hotel's objectives to maximize revenue.Identify new market opportunities and develop tactics to capture a larger share of the market.Set sales targets and goals for the sales team and ensure they are achieved.Managing the Sales Team: Recruit, train, and manage a high-performing sales team.Provide ongoing coaching, mentoring, and performance evaluations to the sales team.Foster a culture of teamwork, motivation, and accountability among the sales staff.Driving Revenue: Monitor market trends and competitor activities to adjust strategies accordingly.Implement pricing strategies and promotional campaigns to drive revenue growth.Negotiate contracts and agreements with clients and third-party vendors.Marketing and Brand Management: Develop and execute marketing plans to promote the hotel's services, amenities, and special offerings.Manage advertising campaigns across various channels including digital, print, and social media.Maintain brand integrity and ensure consistency in messaging across all marketing efforts.Customer Relationship Management: Build and maintain strong relationships with key accounts and corporate clients.Oversee the handling of customer inquiries, complaints, and special requests.Implement strategies to enhance customer satisfaction and loyalty.Budgeting and Reporting: Prepare annual sales and marketing budgets and monitor expenditures.Track and analyze sales performance metrics, market trends, and guest satisfaction scores.Generate regular reports for senior management detailing sales achievements, challenges, and opportunities.Salary Range: $173,000 to $230,000 USD Gross AnnuallyYour skills and experience include:Bachelor's degree in Marketing, Business Administration, or a related field; Master's degree preferred.Proven experience in a similar role within the hospitality industry, with a track record of success in driving sales and revenue growth
