.ABOUT THE PROPERTY W Ibiza is located in Santa Eulalia, which is a short drive from Ibiza city's popular high-end entertainment zone.
Santa Eulalia is a charming town with various new upper-upscale hotels opening in recent years.
The hotel offers 162 rooms and suites and features extensive F&B facilities with a signature restaurant, all-day café with direct access from the boulevard, W Lounge, Wetdeck, Beach Club, and Rooftop Destination Bar, as well as Away Spa.
ABOUT THE BRAND W Hotels' mission is to Ignite Curiosity, Expand Worlds.
We are a place to experience life.
We're here to open doors and open minds.
We are constantly inspired by new faces and new experiences.
A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe.
Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life.
If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels.
In joining W Hotels, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JOB SUMMARY Functions as the strategic business leader of the property's Rooms department.
Responsible for planning, developing, implementing, and evaluating the quality of the property's rooms.
Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives.
The position ensures Rooms operations meet the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues, and maximizes the financial performance of the department.
Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment to the owner and company.
CANDIDATE PROFILE Education and Experience
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years of experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years of experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
CORE WORK ACTIVITIES Leading Rooms Team (Front Office, Spa, Housekeeping)
- Champions the brand's service vision for product and service delivery.
- Communicates a clear and consistent message regarding departmental goals to produce desired results.
- Makes and executes the necessary decisions to keep property moving forward toward achievement of goals