At Appspace, we're passionate about creating better work experiences for people everywhere, and we're looking for people that feel the same way. Our global office locations and flexible work culture help you work wherever and however you're at your best. Plus, we take the time to help you enjoy your work, build lasting connections, and grow your role. Join the Appspace team and be a part of a culture that's helping people everywhere love where they work.Your Role as a Director of Quality AssuranceAs the Director of Quality Assurance, you will be a visionary leader who can drive the QA strategy, manage a global team, and ensure the highest standards of quality and performance in our software product suite - Workplace Communication, Workplace Management, Employee App and Intranet product lines.You must have a proven track record of successfully building, leading and managing a sizable functional and technical QA team with a strong sense of quality ownership.You will have strategic thinking and planning skills in formulating strategy and developing plans, and a pragmatic mindset in implementing and executing the same in an agile and fast-paced environment.You will be hands-on and actively engage in providing leadership and expertise throughout the QA lifecycle to ensure the success of the manual test efforts and ensure Automation vendor(s) deliver the result.You must have extensive experience and knowledge in testing methodologies (black box and white box, and manual) and best practices, QA standards and procedures, and test management.As the Director of Quality Assurance you will be responsible for:Strategic Leadership: Develop and implement a comprehensive QA strategy that aligns with the company's goals and objectives.Team Management: Lead, mentor, and manage a distributed team of QA professionals, fostering a culture of continuous improvement and excellence.Highest Quality Assurance: Assure the quality of our SaaS product suite by implementing rigorous testing and QA methodologies. Ensure all releases meet high standards of quality, reliability, and performance before deployment.Process Improvement: Continuously evaluate and improve QA processes, methodologies, and tools to enhance efficiency and effectiveness.Test Strategy and Execution: Oversee the creation and execution of test plans, test cases, and test scripts for both manual and automated testing.Automation Strategy & Management: Strategically manage and collaborate with automation vendors to develop, implement, and maintain advanced automation frameworks and solutions.Quality Metrics and Reporting: Define and track quality metrics, providing regular reports to senior management on the status of QA activities and product quality.Collaboration: Work closely with product management, development, and operations teams to ensure seamless integration of QA processes and timely delivery of high-quality software.Risk Management: Identify, analyze, and mitigate risks associated with software quality and product releases.Compliance and Standards: Ensure that QA practices adhere to industry standards, best practices, and regulatory requirements.Customer Focus: Advocate for the end user, ensuring that our products deliver a superior user experience and meet customer expectations.What You'll Need:Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field.Experience:Minimum of 10 years of experience in QA, with at least 5 years in a leadership role.Proven experience in QA for SaaS products.Strong background in both manual and automated testing.Experience managing and scaling distributed/global QA teams.Hands-on experience with both white box and black box testing.Strong people management, interpersonal and team building skills.Excellent analytical and problem-solving skills.Experience with planning, scheduling and coordinating testing across sites.Experience in risk-based testing techniques.Experience in software quality assurance of distributed/scalable systems, web-based technologies and high-volume transaction applications.Personal Attributes:Visionary Leader: Ability to set a strategic vision and inspire a team to achieve it.Detail-Oriented: Strong attention to detail and commitment to quality.Collaborative: A team player who works well with others and fosters a cooperative work environment.Innovative: Open to new ideas and approaches, with a willingness to challenge the status quo.Positive and Proactive: A professional approach with the ability to stay positive and proactive in all situations.The Perks of Working for Appspace:For all our team members, we offer a variety of benefits from competitive salaries, employer paid medical, dental and vision coverage and mental health resources.Additional perks include:Remote work opportunitiesA casual dress work environmentReduced working hours in AugustTraining allowanceTraining days offDisclaimer:Appspace Inc. is an equal opportunity employer. All aspects of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training are decided based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion or belief, marital status, sex, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, gender identity and/or expression, genetic information, sexual orientation, family or parental status, veteran status, or any other status protected under federal, state, or local laws.Appspace is committed to creating a diverse and inclusive workplace and does not tolerate discrimination or harassment of any kind.Apply for this job* indicates a required field
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