Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else.At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.We have established a Global Capability Center in Barcelona to support Galderma's growth trajectory and our global commercial and functional teams.Located in the upscale Eixample district in the heart of the city, it offers the possibility for professional career development through exposure to global and cross-functional projects.Job Title: Director of IT Digital & CommercialLocation: Hybrid, BarcelonaJob DescriptionThe Director of IT Digital & Commercial is a senior leadership role within our organization, responsible for overseeing IT strategy and digital product management across CRM, Customer Service, Digital Marketing, Innovation, Website Management, DevOps, and Governance. This role requires a seasoned IT Professional with expertise in health and life sciences, capable of delivering digital solutions that enhance HCP, Consumer, and Patient engagement, improve service delivery, ensure operational efficiency, and maintain compliance.Key ResponsibilitiesDevelop and implement a strategy that aligns with the business desired goals and oversee IT Operations and DevOps practices to ensure efficient product development and deployment.Manage the entire lifecycle of digital products, ensuring they meet healthcare and life sciences needs.Lead cross-functional teams to deliver products that enhance patient outcomes and optimize operations.Define and oversee the IT architecture to ensure robust, scalable, and secure digital platforms environments.Manage IT Operations to ensure the reliability, scalability, maintenance, and performance of platforms & applications.Implement DevOps practices to streamline development, deployment, and continuous improvement.Ensure digital solutions comply with regulations, data privacy standards, and governance policies, including compliance and Consent Management.Collaborate with security and governance teams to protect data and uphold secure, compliant digital environments.Optimize CRM systems for personalized HCP engagement.Lead customer service technology initiatives to enhance service and scalability.Manage Marketing Automation and Personalisation Platforms (Salesforce), Analytics (Google Analytics & Salesforce) to optimize digital performance and ensure compliance.Foster and maintain strong relationships with internal and external stakeholders, business, and partners.Manage both Capex & Opex Budgets for Digital, Commercial, and IT operations initiatives, ensuring resource efficiency.Mentor and develop a team of IT managers, fostering innovation and collaboration.Skills & QualificationsBachelor's degree in IT, Computer Science, or related field; advanced degree in health informatics preferred.Proficiency in IT Product Management, IT Operations, and DevOps within health and life sciences.Expertise in IT Governance, CRM, Salesforce & Veeva preferred.Strong leadership and communication skills with a track record in digital transformation.Excellent communication, problem-solving, and decision-making skills.Strong strategic vision, leadership, analytical and operational excellence skills.What we offer in returnYou will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.You will receive a competitive compensation package with bonus structure and extended benefit package.You will be able to work in a hybrid work culture.You will participate in feedback loops, during which a personalized career path will be established.You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.Process stepsSend your CV in English.If your profile is a match, we will invite you for a first virtual conversation with Talent Acquisition.The next step is a virtual conversation with the hiring manager.The final step is a panel conversation with the extended team.Our people make a difference. At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
#J-18808-Ljbffr
