If you're looking for a career with our Inclusive Collection, please click here to view job postings.Sarena de Muro Mallorca Resort Destination by Hyatt is seeking a dynamic and strategic Director of FB.
In this role you will be responsible, along with other FB Leaders, to oversee food and beverage outlets within the hotel operated by Hyatt, which may include restaurants, lounges, coffee bars, and banquet facilities, to ensure that all outlets operate successfully, in accordance with the standards of the hotel and are individually profitable.Key Responsibilities:Responsible for short and long term planning and the management of the hotel food and beverage operations in the front and back of the house.Implement and maintain food beverage sales/marketing programs.Direct and oversee development of employees.Hire, train, empower, coach and counsel, performance and salary reviews.Coordinate outlet operations with other hotel departments to ensure efficient guest service.Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality.Implement procedures to increase guest and employee satisfaction.Exercise quality control for both food and beverage.Maintain Hyatt standards of service and ensure their implementation.Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards.Coach and counsel employees to reflect Hyatt service standards and procedures.Experience with Micros.QualificationsDemonstrated ability to effectively interact with people.3 years or more of progressive hotel FB management experience (preferably with Hyatt).Service oriented style with professional presentation skills.Proven leadership skills.Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line.Clear concise written and verbal communication skills.Must have excellent organizational, interpersonal and administrative skills.Experience in implementing new food beverage concepts.If you're ready to take your career to new heights and be part of something truly special, we want to hear from you!
Join us at Sarena de Muro Mallorca Resort Destination by Hyatt.Apply today and start your journey with us!Sarena de Muro Mallorca Resort Destination by Hyatt is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
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