CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates, and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely, and with less environmental impact.
What does that mean for you? You'll join an international organization big enough to take you anywhere and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability.
You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. You can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job Description Position Purpose To improve CHEP Spain market position through delighting our customers with great customer service, retaining their business, and growing with them through lane expansion while responsibly growing the revenue line in a profitable way by finding new business opportunities. The role is expected to participate in building the growth strategy for the company and taking a lead position in the implementation.Implement Asset productivity culture in the Commercial teams, engaging the AP Innovative culture and improving the main KPI in the manufacturer area (FTR, Leakage, Stock growth).Implement the digital transformation of the company by boosting new initiatives and balancing creating and optimizing value to our customers. Major/Key Accountabilities Growth – Achieve the annual revenue budget for existing and new customers. Build growth strategy in existing & new sectors.Lead multifunctional teams to ensure that CHEP retains current customer business when under threat from competition. Control and monitor sales funnel.Asset Productivity – develop AP strategy in the manufacturer area and improve internal collaboration with the rest of the areas.Customer Satisfaction – Increase the NPS for customers through ensuring that they receive outstanding customer service, both in the field and from the office. This should include ensuring the smooth roll out of new initiatives and tools.People – develop a team of high-performance account management and sales staff. Work to increase engagement through improving the work experience of team members, invest in appropriate zero harm initiatives, job training, and coaching, and ensure that high-potential colleagues are given the opportunity to develop their careers within the business.Cost Efficiency – Ensure careful management of T&E costs through the roll out of route planning and management of expenses. Work with the supply chain team to address quality issues before they become a cause for customer concern or a major cost to CHEP. Ensure that revenue recovery activity becomes "business as usual" through the Business Intelligence team.Work with the CET to deliver CHEP Spain sustainability targets. Work closely with commercial finance to ensure that customer relationships remain economically sustainable for both CHEP and the customer. Qualifications Business / Commercial Degree, MBA Experience Minimum 4 years in a commercial role with people management.Minimum 10 years general business experience. Skills and Knowledge Demonstrated successful track record of delivering high levels of customer satisfaction and loyalty.Leading large and complex commercial negotiations.Defending business against competitive threats.Delivering growth through lane expansion.Ability to improve profitability, drive growth, identify new revenue streams, and reduce overheads.Energy and passion for teamwork and success.Ability to attract, identify, and develop key talent within the organization.Able to communicate key messages and motivate people.Drive for results.Decision quality. Languages Required: Fluent Spanish & EnglishDesirable: Other European language Preferred Education Masters Preferred Level of Work Experience More than 10 years Remote Type Hybrid Remote We are an Equal Opportunity Employer, committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing their potential. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.
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