Digital Workplace Lead
Barcelona, Spain
About the role:
Ready to push the limits of what's possible? Join Sanofi CHC in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.
Our team is engaged in designing, delivering and supporting Digital Tech Services for all CHC worldwide.
We deliver our solutions in a highly competitive market answering FMCH needs and sometimes supporting regulated environments (GxP, SoX and other regional or local regulations). Our team operates in an international context, serving all markets in most of the countries around the world.
Digital Technology & Architecture organization encompasses following capabilities: IntegrationEnterprise ArchitectureOperationsCloud engineeringPlatform Engineering (e.g. DevOps & related framework)Enabling Platforms (ServiceNow, Observability, Chatbots, RPA)Digital WorkplaceMore classical infrastructures (hosting, network, servers) As a target, Digital Workplace corresponds to following capabilities: Productivity & Collaboration suite (Microsoft 365, with Office suite, Teams, Email)Videoconferencing (Zoom, Teams) & space booking (Logitech)Devices & Mobility (Windows, Mac, Workstation as a Service, mobile phones & tablets, device imaging & software deployment, Intune)Digital Signage & IP-TVTelephony (VoIP, Teams or fixed)Secure Printing & Scanning servicesApplication store for applications deployed on or accessible from end users' laptops requiring either a license or a local setupIdeation tools (Miro, BrightIdea, Klaxoon)
As of today, these services are managed by Sanofi and CHC organization is consuming them.
As a target CHC will own these capabilities through market products (same as currently in Sanofi or not). This will be done progressively, capability per capability or bundled.
As a lead of Digital Workplace, you oversee all these capabilities from a product perspective: Product inventory & lifecycleCreate & maintain a clear cartography of CHC end-user devicesCreate & maintain a clear cartography of CHC usage & implementations of these products (e.g. licenses, Zoom-equipped rooms, Digital Signage & IP-TV devices, managed by Sanofi or CHC)Determine a clear process for CHC to operate end-user applications (approval, deployment, packaging)Determine a clear assignment policy and end-to-end provisioning process, including imaging and enrolment, taking into account cybersecurity aspectsOversee products lifecycle and build strategies (roadmaps, evolutions, CHC target landscape), especially to move from current Sanofi-operated model to CHC targetEnsure close relationships with products' vendors to always get optimized costs, support & adviceAccurately & fully document solutions architectures, process and support models, especially in application referential (ServiceNow APM & CMDB)Ensure strong change management process (release management, approvals, major issue, outage, new features communication)Determine required budget to manage products (new releases, licenses, run costs) and ensure value maximizationMeasure real consumption of products and optimize costs for CHC whenever possibleEnsure best user experience and education, by providing communications, learnings & trainingsMeasure adoption and ensure maximum usage of products' capabilitiesAutomate repetitive tasks using scripting or configuration management toolsShare knowledge with colleagues to foster a culture of continuous learningThrough problem solving approach and in partnership with Operations team, contribute to root cause analysis and conduct post incident reviewsWork closely with security teams to ensure compliance and address vulnerabilitiesDeliver evolutions & projects related to Digital Workplace scope, or oversee them if managed through Sanofi stakeholdersContribute to CHC real estate projects to bring Digital Workplace design & delivery of solutions Technical background required: Bachelor's degree in computer science, Information Technology, or related field, with various proven experiences in international context across global organizationsProven experience in managing a Digital Workplace domain, close to end-userProficiency in Digital Workplace products & vendors eco-system, with deeper technical knowledge on M365, videoconferencing (Zoom, Teams) and devices. Soft skills required: Proven experience in managing global virtual teams and ability to work in an international matrix environmentAbility to lead and take ownership even in unclear situationsExcellent verbal, written and interpersonal communication skillsCurious, open-minded, out of the box thinkingAgile and continuous improvement mindsetStrategic thinking with ability to develop strategies for Digital Workplace productsFluent in English Why Choose us?
Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare.
So, let's be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
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