Digital Workplace Expert Barcelona, Spain Ready to push the limits of what's possible? Join Sanofi CHC in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.
Our team is engaged in designing, delivering and supporting Digital Tech Services for all CHC worldwide.
We deliver our solutions in a highly competitive market answering FMCH needs and sometimes supporting regulated environments (GxP, SoX and other regional or local regulations).
Our team operates in an international context, serving all markets in most of the countries around the world.
As a Digital Workplace expert, you will report to the Digital Workplace Lead, overseeing all of these capabilities from a product perspective (i.e. evolutions, roadmap, demand management, user education, corrective & preventive maintenance, build & run budget), whether they are owned directly by CHC or managed by Sanofi.
At first, the main objective is to control the landscape of CHC and build the strategy to move to full autonomy. The main capabilities to tackle will be M365, videoconferencing, and devices.
You'll be progressively product owner of one or more of these Digital Workplace products.
Main Responsibilities: Product inventory & lifecycle Create & maintain a clear cartography of CHC end-user devices Create & maintain a clear cartography of CHC usage & implementations of these products (e.g. licenses, Zoom-equipped rooms, Digital Signage & IP-TV devices, managed by Sanofi or CHC) Contribute to products lifecycle and building strategies (roadmaps, evolutions, CHC target landscape), especially to move from current Sanofi-operated model to CHC target Ensure close relationships with products' vendors to get necessary expertise on their products Ensure solutions architectures, processes and support models are correctly documented Apply strong change management process (release management, approvals, major issue, outage, new features communication) Contribute to budget required to manage products (new releases, licenses, run costs) and to ensure value maximization Propose trainings for end-users to maximize usage of key products and communicate regularly on their usages Propose adoption measurements to promote maximum usage of products' capabilities Through problem-solving approach and in partnership with Operations team, contribute to root cause analysis and conduct post-incident reviews to identify areas for improvement Work closely with security teams to ensure compliance and address vulnerabilities Deliver evolutions & projects related to Digital Workplace scope, or oversee them if managed through Sanofi stakeholders Technical Background Required: Bachelor's degree in computer science, Information Technology, or related field, with various proven experiences in international context across global organizations.
Proven experience in owning key Digital Workplace products, especially their initial setup, like M365, Videoconferencing or devices.
Proficiency in Digital Workplace products & vendors eco-system, with deeper technical knowledge on M365, videoconferencing (Zoom, Teams) and devices.
Soft Skills Required: Proven experience working in global virtual teams and international matrix environment.
Ability to take the lead & ownership, even in unclear situations.
Good verbal, written and interpersonal communication skills, with ability to talk to end-users.
Curious, open-minded, out of the box thinking.
Agile and continuous improvement mindset, with critical-thinking and root-cause-analysis paradigms.
Fluent in English.
Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
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