Description and RequirementsIf you want to live customer service at its best, we have the ideal job for you. We are looking for new members to join our team as Digital Trust and Safety Analyst with Italian (m/f/d)Next Training Starts on: January 7th, 2025Overview of tasks:Back office support onlyTaking over general administrative tasksProvide online support for specific casesAchieving and ensuring the quality standardsWe are looking for:Fluent written and spoken communication skills in Italian and EnglishValid working permit for Spain or EU citizenshipAffinity with back office servicesStrengths in efficiency, accuracy and empathyGoal-oriented work approachFull time or Part-time (weekend shifts) with flexible scheduleWe will offer:Permanent employment contractAttractive salary of 9,846.15€ (Part time) to 24,000€ (Full time) gross per year and fully paid training periodAppealing bonuses for weekend and night shiftPrivate health insurance after probation period and daily meal allowance from day oneWorking as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace cultureAdvanced job opportunities in our internationally growing companyGreat office with modern workspaces at the city center of BarcelonaPositive international working environment; fun floor with PlayStation, table tennis, and many moreComfortable leisure areas and opportunities to join different activities like yoga or guided meditation.Regular fruit deliveries for a healthy lifestyle and free drinksSeveral partnerships with fitness centers, restaurants, beauty care and moreAttractive employee referral bonus programsJoin our team and apply now!About us: TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.Equal Opportunity EmployerTELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation .At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.Applicants with special needs will be given preferential consideration if they are equally qualified.#LI-DNIAdditional Job DescriptionIf you want to live customer service at its best, we have the ideal job for you. We are looking for new members to join our team as Digital Trust and Safety Analyst with Italian (m/f/d)Language Reference ItalianEEO StatementAt TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.Equal Opportunity EmployerAt TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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