Digital Transformation Specialist for Agency ChannelLocation: Madrid
Time Type: Full time
Posted on: 2 days ago
Job Requisition ID: REQ2695990
At Nationale-Nederlanden, it's the person who makes the professional.
Following the company's strategy, we are looking to strengthen our structure within our central offices located in Alcobendas, in a hybrid, flexible, and accommodating work environment.
We are looking for an Agency Experience Specialist in the commercial area, joining the Digital Agency Experience team, responsible for the digital transformation of the company's main sales channel and the improvement of its experience.
Your mission in the company: This position provides you with the opportunity to be part of a team that develops innovative applications.
You will have the opportunity to collaborate on the refinement and continuous improvement of our app, working together with real users of the network to understand their needs and expectations.
You will also work in an international environment, alongside other countries and the Salesforce team.
Your main responsibilities: Organizing focus groups and testing sessions with end-users of the application to identify their needs and ensure that the functionalities meet their expectations.Participation in refinements and harmonizations with the local and international Salesforce team.Process definition and tool improvements within the network, identifying processes with potential for improvement and proposing solutions.Conducting thorough User Acceptance Testing (UAT) of all functionalities prior to their official production deployment.Working closely with the Salesforce squads to develop requirements for new functionalities and track their progress.Monitoring and analyzing the use and adoption of Salesforce within our sales network, and developing a comprehensive adoption plan.Candidate profile: Graduated in ADE, Marketing, Advertising or similar.At least 1 to 3 years of experience in a similar position.Experience with CRM (Salesforce).At least C1 level of English (an oral and written test will be carried out).Working experience in digital marketing.Working experience with sales channel.UX experience is a plus.Required Competencies: Excellent communication skills.Good negotiation skills.Positive work ethic with a willingness to engage with and love our brand.Good project management skills.Good relationship management skills and a good team player.Creative flair and enthusiasm for new ideas and concepts.Commercial awareness.Strong problem-solving skills.Confident, passionate and enthusiastic attitude.We are looking for a curious, creative individual who is up-to-date with the latest technology trends.
This expertise will be highly valued for this position.
If you are passionate about technology, love collaborating with a team, and thrive in a dynamic, ever-growing work environment, then this is the opportunity for you!
Don't hesitate to apply today and join our team.
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