JOB OVERVIEW
Within the Digital Platform CoE team, Digital SAP Platform Expert will provide expertise on solution design & build, troubleshooting expertise, systems monitoring and performances.
JOB SUMMARY
Digital SAP Platform Expert will be accountable to drive key technical platform processes and standards, and will handle technical projects, initiatives, and improvement action plans. He/she will contribute to build and to maintain sustainable SAP platform. He/she will own the product availability matrix for all the components under his/her responsibility. During execution phase, he/she will put in place quality gates to ensure that the implementation partner follows the defined rules with proper documentation.
MAIN DUTIES AND RESPONSIBILITIES
The main duties of the Digital SAP Platform Expert are:
Design:
- Design, and coordinate with Digital Tech to create the BASIS best practices documents
- Develop expertise on administration for SAP ECC, HANA, S/4, BW4HANA 2.0, BI4, BTP, CPI, PI, Data Services, Archiving/OpenText and other technologies related to the area of expertise
- Liaise with Digital Tech to formulate the detailed project plan for platform management stream
- Ensure right sizing of the platform and evolutions aligned with project scope evolutions
- Liaise with SAP expertise, Max Attention and all SAP services in relation with platform activitiesImplementation and support:
- Manage the product availability matrix
- Work closely with the implementation partner and lead the stream for all SAP Application management activities
- Set quality gates to ensure the implementation partner is following agreed rules and manage the project plan with deliverables and timelines
- Propose and implement action plans to improve the platform performance, the ways of working and delivery of the technical services
- Manage access to SAP support portal
- Install technical components within the solution
- Ensure performance platform optimization plan
- Ensure data volume management and archiving strategy
- Configure data and documents archiving components
- Execute and document basis configuration not covered by third party
- Support functional teams on basis activities (troubleshooting, performance, notes)
- Analyze regularly health check reports and build associated action planREQUIREMENTS: EDUCATIONAL BACKGROUND:
- Graduated from engineering, computer science, or Digital school, Master's degree or equivalent
PROFESSIONAL EXPERIENCE:
- 10+ years work experience on SAP Basis, including similar technical platform management activities
- Deep expertise on SAP architecture, components and SAP basis (hands-on)
- General expertise in IT infrastructure technologies (SQL, Hana, Oracle DB, Servers, OS) and Cloud services
- Deep Knowledge in SAP performance optimization (Basis, Hana, SQL statements, etc.)
- Integration technologies (ALE/RFC/Idocs, WebServices, Odata, Tibco, Informatica, RFC/iDoc)
- Significant experience in IT service management and tools (ITIL, ServiceNow, Solman)
- Some experience in Project Management, involving Agile and Digital methodologies
- Ability to manage multiple and parallel SAP platform lifecycles
- A good track record in SAP projects
- At ease with Microsoft Office tools, and in general with IS tools.
MAJOR SKILLS AND COMPETENCIES:
- Team player, service-oriented
- Dynamic, results driven
- Analytical and synthetic, able to formalize solutions, good writing skills
- Strong oral and written communication skills
- Rigorous, autonomous
- Accountability and Reliability
MAIN INTERACTIONS:
Main Interfaces/Relationships:
- Internal: ITS Architecture team, ITS functional team (HR, Finance, Supply chain, UAM, Manufacturing, MDM) and ITS IS service owner
- External: consulting firms
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