.Job description Who we are At Ferrer we are a group of people who believe in the power of purpose.
Our purpose is to make a positive impact in society and bring about change in an unjust world.
We are the 24/7 activists fighting for a sustainable planet, equal opportunities for all, and a healthy workplace.
We reject greenwashing and empty promises - we are about action.
In 2022, we became a B Corp company.
Founded in Barcelona in 1959, our products are present in more than a hundred countries, and we have a team of over 1,800 people.
Professionals that we empower to become leaders of change and to build meaningful careers.
Your mission As part of the corporate digital capabilities team, we are currently looking for a Digital Project Manager - CRM reporting to the Head of Digital Capabilities.
Your mission will be to lead projects and manage the end-to-end CRM life-cycle program.
You will work closely with the business areas (commercial operations, marketing, and medical), collaborating and supporting them throughout the most suitable solutions and supporting the digital transformation.
Responsibilities Coordinate demand and needs with the business areas, understanding the processes and proposing solutions and improvements according to viability, scalability, and value.
Lead the development of CRM projects at a cross-functional level, defining their functional and technological requirements to solution implementation.
Manage resources and external partners for the correct execution of the defined operational model.
Monitor platforms and manage technical support and administration tasks.
Evolve and continuously improve the necessary architecture for commercial, marketing, and medical business operations areas.
Capture, explain, retain, and share the knowledge of the digital corporate.
Why Ferrer?
Make a positive impact in society.
Participate in volunteering activities.
Grow in a culture of trust, responsibility, and constructive feedback.
Enjoy a flexible working model & collaborative office experience to enable innovation and teamwork.
Make a real difference to the team and to yourself.
Take advantage of opportunities for development & learning.
Discover a range of benefits to support your physical, emotional, and financial wellbeing.
Customize your remuneration and benefits.
Requirements What you'll need to succeed: You will rock at this company if you are a person with empathy, humility, curiosity, and optimism.
You will rock at this role if you match with: Engineering or Bachelor's Degree in Computer Science, Telecommunications, Industrial or similar.
Experience in CRM and marketing automation projects for pharma that include all phases of their life cycle, and integration with other digital ecosystems.
Experience in any of the following tools: Veeva, Salesforce Platform, Salesforce Marketing Cloud.
Experience with master and transactional data integration.
Advanced English level