Digital Product Owner - (We405)

At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to make the most of their energy and resources, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability. We combine world-leading energy technologies, real-time automation, software, and services into integrated solutions for Homes, Buildings, Data Centers, Infrastructure, and Industries. We are committed to unleashing the infinite possibilities of an open, global, innovative community that is passionate about our Meaningful Purpose, Inclusive and Empowered values.

End-to-End Digital Customer Relationship's (E2E DCR hereafter) mission is to deliver frictionless End-to-End digital relationship of the future for our customers and frontline employees, to enable growth and customer loyalty. E2E DCR is combining business and digital capabilities, a customer journey approach, data intelligence, and strong governance with Business Units and Operations to drive a customer relationship transformation globally that makes it easy for customers to do business with Schneider digitally.

Job Purpose: Pricing is consistently a source of pain for our Customers and Employees. Different programs have been set up to address these challenges from a global perspective, to realize our Pricing of the future through better visibility of our Commercial Policy, Rebates, and Pricing Waterfall, an effective use of pricing levers and tools to get the right customer at the right price. Bringing together Countries and Businesses, to understand the impact for our customers, our teams, and our performance, digitizing our process to be faster and more efficient.

We aim to provide a better customer experience and target margin improvement with efficient and effective pricing, including guidance. To achieve these ambitious objectives, pricing solutions, deployed on a global scale, are essential. They support the commercial policy and rebates transformations in our company and best-in-class pricing processes around the globe.

As part of the digital capability team, your mission is to ensure that the global pricing solutions match the necessities of the customers, markets, and business. Collaborate among them and with different departments to maximize the value of our global solutions, support the discussion to understand the business requirements, and provide design engineering services to project teams. You also master the portfolio of local applications covering the process for which you are responsible.

You are thus able to identify areas for optimizing the portfolio that could reduce the group's technical debt and to explain the differences in functional coverage of the various tools. For global applications under our management scope, you are accountable for the execution of the vision of the capability owner by the engineering development team (DevOps team), being the interface between them. You will own feature roadmaps and follow up on the delivery with the platform owner and the engineering development team.

Responsibilities include:
Documenting story details (functional documentation) based on the epics after reviewing with Domain Capability Owner, Engineers, and Architects.Collaborating with Domain Capability Owner and Platform Owner to address customer needs and enable use cases.Identifying and analyzing business needs, conducting requirements gathering, and defining objectives.Leading backlog grooming to decompose and estimate stories, clarifying requirements for engineers and designers.Performing Demo of solution enhancements, accountable and ownership of Solution Process, and training new team members on E2E Solution Business Process.Updating business requirements into existing documentation.Performing impact analysis of new requirements on existing solution and running countries.Supporting champions during UAT execution and participating in testing, updating test cases.Supporting the Domain Capability Owner and Digital Change Manager to prepare release notes & communication.Acting as solution ambassador. As part of the digitalization of new processes in global solutions under our management scope, you will participate in grooming sessions (technical and with business) and earlier calls to understand the process flows and their translation into user stories. Enhance user stories considering E2E flow and tools (consider the full picture). Consider user experience journey in the design and validation of the user stories to support users' adoption.

Build functional design documents where all functionalities and requirements are explained at least at a functional level. Test user stories during the sprint testing and participate in the UAT, E2E, and integration tests. Be accountable for Unit Testing and Communication to stakeholders. Be able to challenge the domain product owner/requestor.

Understand and master the data needed for the process and be part of the tool (Company parameters tables used, transactional data, and master data used). Understand the integration with other tools (interfaces with SAP, CPQ, MySE, etc.). Be the Guardian of the compliance to the guidelines in what is digitized. Lead and coordinate the definition of the deployment methodology. Perform Knowledge transfer sessions to the deployment team. Stay strongly involved in the first deployments after the pilot.

Identify and anticipate issues across projects. Leverage lessons learned and share experience from previous projects to support continuous improvements and spread good practices. Be the first point of contact in case of issue or additional check that may be required. If necessary, contact the solution team.

For improvement of existing solutions under our management scope, groom the Ideas and/or user stories together with the product owner, ensuring that it is well understood and providing all the necessary information so that the Solution team can take over it.

Participate in the UAT release: test together with the product owner all user stories delivered and understand what has been changed and that acceptance criteria are fulfilled. Explain to different stakeholders the changes that have been delivered in the release and how it is going to work (high level). Provide visibility to the deployment team on the coming release backlog. Keep functional and deployment documentation up to date.

For local applications in the pricing applications' portfolio, you are in regular contact with application owners to understand their functional coverage. You are responsible for identifying possible synergies with global tools and proposing replacement strategies to reduce technical debt. For new entries into the portfolio, you ensure that no other option is already available in the existing portfolio. You participate in RFP/RFI to identify new applications/vendors to answer local needs.

Requirements: Education: Bachelor DegreeWorking Experience: The business analyst must have around 8+ years of relevant experience acting as a liaison between the business/end users and digital solution teams (technical).
Competencies and hard skills: Strong experience and knowledge of SAP SD, Groovy (nice to have)Strong business understandingConsulting knowledge and experience in evaluating customer requirements.Good knowledge of Agile principles and processes.Ability to analyze and think quickly and to resolve conflict.Knowledgeable in techniques to fill in gaps in the scrum.Transversal (Cross BU, Cross Functions) or multi-country (Cluster, Zone, or Global) work experience is an advantage.Good knowledge in Pricing Processes.Previous experience on Pricing Tools used to leverage pricing processes and business intelligence.Soft Skills: Excellent communication and influencing skills.Change management orientation.Strong English (Written and Spoken) (mandatory).Ability to cooperate and work in a multicultural environment.Listening, negotiation, leadership, decision making.Communication and teaching oriented, knowledge transfer ability.Support new content creation for training and employee development.Multi-tasking ability – handling multiple topics in parallel.Organized and structured.Proactive, flexible, result-driven, with a 'can do' attitude, attention to detail, problem-solving.Flexibility to work with teams in different time zones in a 'virtual' mode.What's in it for me? Life insurance.Health Insurance.Flexible compensation: Ticket restaurant, nursery, training, pension plan, etc.Own your career: Enjoy all the benefits of Open Talent Market, our platform that uses AI to connect you with hundreds of job opportunities, projects, and mentors around the world.Flex@Work: flexible hours, telework, sabbaticals, purchase leave, floating holidays, Global Family Leave Policy.Recognize and be recognized through our StepUp program.Club Schneider: discount on products and services throughout Spain.Wellness: medical service, wellbeing laboratories, activities per workplace, gyms in different sites, etc.If you like to go to the gym, we have a special agreement with Andjoy.Become a Schneider shareholder with our 'WESOP' program.Many more benefits per site!If you like to make an IMPACT with your career, apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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