The role will work closely with our E-trading team in Madrid and our local markets in Benelux, Germany, France, Italy, and Spain to drive business development and retention. We are an intermediated business, and campaigns will target our broker partners in local language and will be tailored to the local market opportunities. The role is based in Madrid and reports to the Marketing Operations Manager EMEA and matrix reports to Head of E-trading; and is part of the 14 people strong regional marketing and communications team supporting 27 countries. We pride ourselves in being a truly collaborative best practice sharing team.
In Madrid, you will be located alongside the E-Trading team - consisting of 7 team members in Madrid and 12 team members across our key markets, all supported by excess of 70 Underwriters focused on Small Commercial and Middle Market business. This is a relatively newly established, very international, and dynamic team with representation from across Europe. Chubb serves high net worth individuals providing motor, home, and valuables insurance; SME (Small and Medium sized Enterprise), middle market, and large corporate business providing property, casualty as well as accident and health insurance in addition to risk engineering and multinational servicing propositions. This role will primarily support the SME and middle market segments.
Role Profile You are:
Proactive, hands-on, and a results-focused individual who can work independently and as part of a team.
An excellent project manager and used to juggling priorities and projects under pressure and willing to go the extra mile.
Able to adapt to change.
Able to lead, manage, and collaborate with international and cross-functional teams as well as across multiple stakeholders on complex topics.
You have strong social and networking skills and your proven communication skills are helpful here.
Responsibilities Share best practice / creative concepts across countries and contribute to the broader 'Broker Activation' planning.
Scale out marketing automation systems across multiple countries with a strong technical knowledge to integrate systems collaborating with IT and data analysts.
Manage opt-in campaigns to increase the number of brokers that could be contacted.
Compile regular reports of campaign performance and results.
Qualifications Requirements and Skills: Educated at degree level with a preference for digital marketing related bias.
Excellent level of English (C1) is a must.
At least one additional European language (French/Italian/Dutch/German/Spanish) is desirable.
Knowledge of CRM principles, especially around MS Dynamics and Salesforce is a strong plus.
Ideally Salesforce Marketing Cloud certified.
Previous experience in insurance or other regulated industry is strongly desirable. Insurance experience is not a must though if you are curious about our business and a quick learner, who can absorb the relevant knowledge about the business and areas you are supporting.
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