Radisson Hotel Group is currently looking for a Digital Content Trainee who will be responsible for the on-time delivery of digital content on its multi-lingual global e-commerce platform, RadissonHotels.com, and Radisson Hotels app, to join its new Digital Experience Center of Excellence in Madrid.
The right person for this role:
Digital savvy and passionate about digital and websites
A high level of English; other languages are a plus
A strong attention to detail and seeks quality
Likes to solve problems and thinks creatively
Adaptable/resilient and knows how to handle the unexpected
Intellectually curious and creative
Organized and able to navigate competing priorities
Mission: The Digital Content Trainee at Radisson Hotel Group will help ensure that RadissonHotels.com and Radisson Hotels app display fresh and high-quality content (both text and visual elements) to help the user make a booking decision. Specifically, the purpose of this role is to:
Work with the content tools to keep the digital channels up-to-date and appealing to customers.
Support the hotel content needs in order to drive business to the properties.
Test innovations and solutions before the go-live.
Responsibilities: The Digital Content Trainee will:
Maintain high-standard web content on RadissonHotels.com and Radisson Hotels app, including completing online content changes.
Operate the Content Management System (CMS) to publish content on the website and app.
Collaborate with the team to determine their needs and recommend solutions that meet those needs.
Assist in the testing and development processes, working alongside the CMS manager.
Actively participate in web projects, providing updates and insights when required.
Review reported content requests and provide or implement the fix or workaround.
Update guidelines and standards where needed in internal documentation.
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