.Are you customer-obsessed and passionate about digital-first solutions? Do you want to be part of a globally led, digital-first scale organization that empowers customers through the unique value of the Microsoft cloud?If so, the Small, Medium, Corporate (SMC) and Digital Sales organization is the place for you. As a Digital Account Executive serving the Austrian Market, you will facilitate Microsoft to better serve our SMC-Corporate managed clients to realize their potential and help them on their Digital Transformation journey.In SMC and Digital Sales, we have set out to empower our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC), and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also be able to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Well-being, Sustainability, and Learning.As a Digital Account Executive, you lead our most valued customers into the digital age. Embracing a challenger mindset, the successful Account Executive manages, orchestrates and leads their virtual teams and closes opportunities with customers that produce transformative business outcomes.ResponsibilitiesCustomer EngagementCentral point maintaining strong customer relationships and advocates for customers within the organization/Microsoft.Surfaces customer organization structure to identify decision makers leveraging partners and v-teams.Ensures continuity of customer accounts and monitors customer satisfaction metrics by proactively establishing conditions of satisfaction at outset of engagement and managing escalation process.Account ManagementTo listen and learn about the customer's priorities and challenges and to consult on how Microsoft's solve those challenges.Thinks strategically about sales territory for accounts, setting standards and priorities, outlining where to and how to leverage specialized and technical resources and other roles, engaging internal and external decision makers on long-term business planning.Understands and accelerates customer's cloud strategy.Maintain Product, Solution and Industry Expertise.Proactively builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts, as well as of the business priorities; demonstrates a strong understanding of the customers' business strategy and the direction of the industry
