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Trainer - AWS Cloud PractitionerAs a trainer within Skillsoft / Global Knowledge, your primary role will be to represent Skillsoft / Global Knowledge whilst delivering high quality education in accordance with vendor specification and to the quality standards documented in Skillsoft / Global Knowledge's quality procedures.
A trainer will also provide sales support where necessary, keep abreast of technology and industry changes, and feedback delegate's sales leads in a timely fashion.
When not on platform delivering, trainers will work with sales and product management, providing sales support and customer engagement, respond to all operational, sales and customer requests within the allotted time-scale, and attend, where necessary, vendor TTTs and be prepared to redeliver to all FTE trainers as and when required.
Fluency in English is essential for this role.
OPPORTUNITY HIGHLIGHTS:To be qualified and authorized to deliver assigned training courses prior to first delivery, ensuring the appropriate vendor process is followed.Deliver training courses as specified by the course vendor and in consultation with designated scheduling manager.Adhere to vendor-specific requirements including but not limited to obtaining/renewing certificates and following required examination and invigilation guidelines.Pursue agreed development plans and ensure that preparation time and team assessments are utilized to achieve these plans.Deliver courses at all Skillsoft / Global Knowledge centres and customer sites when required.Provide sales support in the form of qualified leads and customer visits.Manage the classroom to optimize training experience.Work closely with the designated scheduling manager to ensure that trainer utilization meets or exceeds the company requirements.
Represent the Skillsoft / Global Knowledge values – demonstrating a can-do and positive attitude at all times.
Establish, build, and maintain positive relationships and communication channels with all operational team members.
Perform any other duties as deemed necessary to support the growth and goals of Skillsoft / Global Knowledge.
This is not intended to be a full definition of duties and you will be expected to assist in such duties as may be required.
SKILLS & QUALIFICATIONS:Essential: Exam passes in AWS Cloud Practitioner Essentials, Architecting on AWS Class.
Fluency in English & Spanish is essential for this role.
Desirable: Ideally, the job holder will hold vendor certifications with significant experience in a similar role.
Person Specification:You will have excellent communication and presentation skills; the ability to take responsibility and be decisive; the ability to work within a team; effective planning and organizational skills; project management skills; the ability to work under pressure and to deadlines; a commitment to keep up-to-date with IT trends and developments.
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