Description: About Gartner Digital Markets: Gartner Digital Markets is a business unit within Gartner. Our mission is to empower organizations to accelerate growth by helping them embrace the right technology and services. Gartner Digital Markets is the world's largest platform for finding software and services. With more than 100 million annual visitors across four buyer destinations—Capterra, GetApp, Software Advice, and UpCity—and 70 localized sites, Gartner Digital Markets helps software and service providers build their brand, capture demand, and understand their market. As the only destination for software and services driven by independent, objective research and verified customer reviews,
we help connect providers with in-market buyers to fuel growth across the full funnel.
What we're looking for: In your role as an Agile Coach, you will partner with teams in our DevOps organization to improve their ways of working and deliver results. You will be responsible for evolving team practices and helping them collaborate cross-functionally within Gartner Digital Markets and other parts of Gartner. A critical part of this role is ensuring proactive communication with engineering and business stakeholders to ensure alignment with objectives, as well as identifying and managing dependencies.
Why you'll want to come to work: Coach DevOps teams to elevate their Agile, Lean, and DevOps practices and enhance overall performance.Foster the Agile and DevOps mindset across teams and departments.Collaborate with product management, engineering managers, and stakeholders to address issues, manage resources, and handle dependencies.Encourage DevOps leaders to create a shared understanding of objectives among stakeholders, including engineering leads, product managers, and business stakeholders.Ensure that effective communication channels are established and impediments are promptly addressed.Promote the flow of information, learning, and continuous improvement within and across teams.Manage dependencies, facilitate process improvements, and ensure transparency and accessibility of information among stakeholders.Lead and facilitate DevOps ceremonies, such as backlog refinement and collaborative sessions, to drive alignment and productivity.What you'll bring to the team: Strong facilitation skills to foster collaboration and conflict resolutions, identify dependencies, and clear blockers.Ability to develop and execute action plans that promote continuous improvement.Experience driving organizational change and cultural transformation within teams.Understanding of and ability to track metrics related to infrastructure, deployment frequency, lead time, mean time to recovery (MTTR), and other DevOps-specific metrics to help the team's improvement.Advocacy for continuous improvement and an enabler who ensures the team performs at a high level of autonomy.Fluency in English with excellent oral and written communication skills; other languages are a plus.Deep commitment to quality, bringing experiences to promote the integration of security practices into the DevOps workflow.Extensive experience with and understanding of DevOps principles and how to put them into practice across cross-functional initiatives.Experiences with teams that use IaC, CI/CD, containers, orchestration tools, and cloud platforms.Experience with various facilitation methods and techniques (Liberating structures, visual facilitation, gamestorming) are a plus.What you'll receive: Competitive compensation.Limitless growth and learning opportunities.A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.A chance to make an impact - your work will contribute directly to our strategy.A hybrid work environment—enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.20+ PTO days plus holidays and floating holidays in your first year.Extensive medical, dental insurance and vision plan.401K with corporate match, immediate vesting.Health-and-wellness-related allowance programs.Parental leave.Tuition reimbursement.Employee Stock Purchase Plan.Employee Assistance Program.Gartner Gives Charity Match.And much more!What we are: Action Oriented - You have what it takes to deliver.
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