JOB MISSIONAs Deputy Boutique Manager Operations, you will be in charge of our Boutique administration team and will guarantee the efficiency and accuracy of all administrative flows and tasks.You will supervise all operations execution and new logistic flows while ensuring the best experience for our Cartier Clients.MAIN RESPONSABILITIES ADMINISTRATIONGuarantee the application and reliability of all financial proceduresExecute all opening and closing cash-desk proceduresControl the accuracy before payment (product reference, price, discount if applicable) and after payment (amount, signature, approval)Execute all payments and ensure the follow-up of all payments (credit card authorizations, cheque authorizations, wire transfers, etc.)Ensure the follow-up of deposits, VAT-off sales, and refundsExecute and provide cash-desk reports when requestedExchange information with the financial back officeControl daily the balance of the cash-deskSolve all payment problemsOversee all financial aspects of omni-channel orders for the boutiqueEnsure that the cash desk and stock handling is in line with all compliance procedures and rulesINVENTORY STOCK MANAGEMENTManage stock inventory/reconciliationManage proper movement of product in/out of Boutique including stock reception, transfer, consignment, reservation, delivery to client home and all back of house activities related to omnichannel flows.Ensure daily protection, correct manipulation of pieces/control stock quality, gift wrap for client shipping.Prepare pieces for display/manage price tagsManage the annual count, cycle counts and spot countsManage all additional inventories as requested (certificates, stones...)Assist Management with CSR projects (e.G. Reduce consumption of perishable and non-perishable consumables)You will act as a referent for all tools and support any innovationSupport with various assignments as neededAdopt new tools and servicesConstantly promote new services towards clients and Boutique TeamsMANAGEMENTManage, support and develop a team of 3 Boutique AdministratorsMonthly catch up with merchandising teams and Boutique operationsSupport the boutique management in creating and maintaining a positive, team spirit and work-oriented atmosphere in the stock roomSupport the boutique manager in promoting and maintaining a high level of stock management by all the teamsJOB PROFILE 7 years of previous experience in a retail environment (luxury retail environment)Strong experience in Operations and administrative/logistic flows in RetailAbility to work in a fast-paced retail store environmentFluency in Spanish and EnglishExcellent interpersonal and communication skills are requiredStrong attention to detail with the ability to handle multiple tasks simultaneously and with precisionSelf-Starter with Team-Player approachDigital savvy, MS Office experience required, SAP would be a strong plus#J-18808-Ljbffr
