Role purpose: The key purpose of the IoT Customer Solutions team in VBPS IoT Managed Connectivity is to ensure that we deliver value to customers faster whilst using our resources in the most effective way. The role will work in the intersection of sales, technical pre-sales, solution architecture and engineering with a high degree of collaboration across the IoT Engineering teams in Managed Connectivity and Group Networks as well as Customer Delivery Teams in VBTS. This role requires a highly capable and motivated technical engineer to ensure Vodafone retains its competitive leadership position in IoT through continuous high levels of solution delivery, stability and reliability.
The Deployment Architect works in partnership with the IoT Vodafone Business teams and our customers to focus on bespoke customer requests:
Ensure that custom customer requirements are clear and understood.Establish clear technical design for each customer request, perform engineering where required and manage the delivery of bespoke customer solutions in conjunction with IoT Line of Business, Vodafone Business and VBTS.Take end-to-end ownership of a diverse range of projects and initiatives, interfacing and influencing amongst Sales, Tech-PreSales, other engineering functions and VBTS.Be passionate about delivering a great customer experience by implementing bespoke Vodafone IoT Solutions globally.Ensure, where possible, that bespoke solution requests will be simplified and fed into the standard roadmaps of the IoT practice engineering teams.Identify opportunities for business improvements and requirements for fit-for-purpose customer-oriented solutions to enable business strategy and agreed priorities; ensure a customer feedback loop and roadmap inputs.Work in close collaboration with solution trains in NPD and Transformation teams to understand feature roadmaps to suggest appropriate solutions.Analyse, configure and test complex customer or partner network integrations. Must have technical / professional qualifications:
Excellent communication skills.Educated to technical degree/masters level.Experience and/or certifications in Agile methodologies (e.g. SCRUM master) advantageous for position.Deep understanding of Telecommunication architecture (Packet & Circuit switched, IPv4/IPv6 routing, BGP, VPN, NNI, MPLS, VOLTE, 5G, LTE, HSS). Why Vodafone? At Vodafone, we are dedicated to fostering a diverse and inclusive work environment. We take pride in our commitment to providing equal opportunities to individuals of all backgrounds and abilities. We firmly believe that diversity includes a spectrum of experiences, and we welcome and support individuals with functional diversity. Our mission is to create an accessible workplace where all team members can thrive, regardless of their unique abilities or challenges. We are committed to making reasonable accommodations to ensure that everyone can fully participate and excel in our organization. We value the unique perspectives and talents that individuals with functional diversity bring to our team and consider them an integral part of our success and innovation. We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve.
Benefits: We offer the possibility to work in hybrid (2 days office). Summer intensive schedule (8:00 am-15:00 pm). Health Insurance. Life insurance. 25 vacation days + December 24 and 31. Restaurant tickets. Online training. 4 weeks per year to work from anywhere in Spain. 50% discount on Vodafone products (internet, TV and mobile rate).
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