Delivery Quality Associate

Hello! Are you ready to Work from Home and transform your career? If you have great consulting skills and know you can consistently delight our customers and help grow our accounts, Modus is the perfect fit for you. Our high performance team helps our clients to build awesome solutions to accomplish their goals and vision. Are you interested in working from home with some of the best talent on the planet? Then keep reading.

We're looking for a Delivery Quality Associate to join the Project Management team at Modus.

About You

Experience Level: Senior

[In order to requisition 1920]
You love helping and supporting teams to build great software. You are a gifted analytical thinker who works on strategies and processes to help delivery teams succeed. You have an eye for reporting and monitoring to ensure what you have created is benefiting our consulting delivery team. You are an effective communicator easily able to articulate a situation succinctly while also having a plan of action ready to go to help teams remedy concerns.

Your focus in this role will be on developing a quality assurance strategy and framework within delivery engagements that aligns with Modus' goals and objectives. A part of this focus will be to create and implement standardized processes and procedures to ensure consistent quality throughout the delivery lifecycle. This will involve defining quality metrics, establishing quality control checkpoints, and creating documentation and guidelines for the delivery team.

You will be expected to monitor the delivery processes and outputs to identify any deviations from quality standards. This involves conducting regular audits, inspections, and reviews to ensure compliance with established procedures. We'll also be looking to identify and analyze quality-related issues or defects and initiate corrective and preventive actions. This will require our team to work closely with project managers, development teams, and other stakeholders to address the identified issues and implement solutions.

To achieve these goals you will be looking to drive continuous improvement initiatives to enhance the quality assurance processes, tools, and methodologies. This includes gathering feedback, conducting root cause analysis, and implementing process enhancements to prevent future quality issues within our engagements. This will require collaboration with various stakeholders, including project managers, developers, testers, and customers, to establish and maintain effective communication channels regarding quality standards, expectations, and feedback.

You love learning and understand that software is an ever-evolving world. You enjoy playing with new tech and exploring areas that you might not have experience with yet. You are self-driven, self-learner willing to share knowledge and participate actively in your community.

Having overlap with your team is critical when working in a global remote team. Modus requires all team members to overlap with EST hours daily. In addition, reliable high speed internet is a must.

Things You Might Do

Modus is a fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

Give back to the community via open source and blog posts

Travel and meet great people- as part of our remote-first lifestyle, it's important that we come together as needed to work together, meet each other in person and have fun together. Please keep that in mind when you apply

Teach and be taught : Modus creates active teams that work in internal and external projects together, giving opportunities to stay relevant with the latest technologies and learning from experts worldwide

Interact directly with internal and external clients to represent Modus and its values

Discover our comprehensive learning benefits , available to every Modite. Gain access to over 12,000 courses on a licensed learning platform. Plus, enjoy paid professional development time, including tailored training and workshops. Your growth matters to us—we're here to help you thrive

Our Benefits may vary according to the Country you are located in, so please reach out to our recruiter in case you have any questions.

If you live in Costa Rica and you become a full-time employee, we offer:

Competitive compensation

100% Remote work (could vary according to the client's needs)

Flexible working hours

Travel according to client's needs

Company paid private insurance

The chance to work side-by-side with thought leaders in emerging tech

Social Security (CCSS) by law

If you live in France, Switzerland, Sweden, Germany, or the Netherlands and you become a full-time employee, we offer:

A permanent employment contract according to the labor laws of the country you are living in (PTO may vary depending on the countries listed above)

A laptop and an onboarding budget for home office needs

Mental Health Support Program

Health coverage (sick leave)

Conference: Flight/train ticket + accommodation + food

Remote work or hybrid work (Paris and Lyon)

If you live in Romania and you become a full-time employee, we offer:

Competitive compensation

Medical insurance

Meal vouchers

Telework indemnity

Bookster subscription

Extra PTO Days with Tenure per year worked (up to max. 4 days)

Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role

Client Referral program

100% remote work and the possibility to work from the office

The chance to work side-by-side with thought leaders in emerging tech

If you live in the USA and you become a full-time employee, we offer:

Competitive compensation

Health insurance (medical, vision, and dental) and other benefits (FSA and HSA)

Virtual Care support

401(K) match to up to 3.5% of your annual salary

Optional Voluntary Short or Long-term disability insurance.

Remote work

The chance to work side-by-side with thought leaders in emerging tech

Flexible Time Off/PTO

If you live anywhere else, you can become a contractor, and then we offer:

Competitive compensation

100% Remote work (could vary according to the client's needs)

Travel according to client's needs

Employee Referral Program

The chance to work side-by-side with thought leaders in emerging tech

About Modus

Modus Create is a digital product group that accelerates digital transformation. We use high-performing teams, emerging technology, and "new school" product development tools and methods to accelerate business outcomes. We support our clients across four core delivery areas: business and product strategy consulting, customer experience, cloud services, and Agile software delivery.

Driven by a team of world-class talent, we have been recognized by the Inc 5000 list of Fastest Growing Private Companies nine years in a row, the Washington Business Journal list of Fastest Growing Companies in the Washington, DC area three years in a row, and a top company for remote work by FlexJobs. We're also an official partner to Atlassian, AWS, Cloudflare, GitHub, InVision, Ionic Framework, and Vue.js!

Founded in 2011, with our HQ in Reston, Virginia and offices in Costa Rica, Romania and France, Modus has employees all over the world. Based on the model of an open source team, Modites work remotely and are located across the globe. This has allowed us to hire the best talent in the world, no matter where they live. Our highly collaborative, autonomous, and effective working environment is fueled by a team unified by a love of continuous learning. Our years of thought leadership including books, whitepapers, blog posts, conferences and MeetUp talks, demonstrate our commitment to sharing what we've learned.

We encourage every Modus employee to do the same. Our company is a platform for the growth of our employees. Through working with our distributed team of experts on challenging projects, every person that joins the Modus team can expect to continue growing and learning every day. This is your chance to be part of building something great.

Federal law requires Modus Create to confirm the identity and employment eligibility of all persons hired to work in the United States as full-time employees.

The statement above does not apply to 1099 Contractors or International Contractors

Modus Create is committed to creating a diverse environment, and each of us contributes to inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

#J-18808-Ljbffr