Viseven Group is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The company's solutions, products, and services are actively used by the top 100 Pharma and Life Science companies. At Viseven, our rapidly growing team boasts over 700 highly skilled professionals, including experts in development, design, business analysis, project management, delivery, sales, marketing, and customer success. With a global footprint in more than 30 countries across the US, LATAM, Europe, and APAC, and physical offices in Ukraine, Poland, Estonia, India, and the US, we are well-positioned to serve our diverse clientele. Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe. Responsibilities:Identify key technical objectives and provide solution recommendations while performing business processes and management consulting analysis for Customer.Manage client project portfolio (budgeting, resources planning, risk management, projects execution, etc.).Coordinate resources, onboard project teams and ensure effective completion of project milestones, control project scope and mitigate risks, support all changes in the process to align with customer process.Ensure project consultants are delivering to configuration, development, and methodology standards.Identify potential sales opportunities for the sales team. Support the Sales team in gathering requirements to develop a solution fit with a strong value proposition.Ensure delivery processes are efficient, aligned with customer process and needs, and cost-effective.Evaluate incoming requests.Approve planned budget report with Account Director.Perform initial scoping, and analyze incoming requests for completeness for the production (using standards of tech task etc.).Manage customer expectations, monitor, and increase client satisfaction.Manage request changes to the project scope, project schedule, and project costs.Perform risk management.Perform priority management.Closely cooperate with Account Manager to provide technical and quality expertise for the customer.Growth and develop customer's channels.Gather customer's evaluation of delivery service.Improve quality of delivery service.Requirements:3+ years of relevant experience as a Delivery manager (Product Owner, Project Management or Business Analysis).Strong communication skills.Good sales skill set.Quick thinking and ability to deal with a high volume of quick projects.Desire to learn new technologies, deep dive into details, and troubleshoot the problems.Fluency in English, both written and spoken.Experience in managing/coordinating Web development projects.Understanding the business policies and procedures.Technical background.Experience with account/project management tools, like Jira, MS Office, CRMs. What we provide: We know our team members are key to achieving our goals, so we value and empower them to share their vision. We reward this passion with exceptional benefits, including: Competitive Compensation: Regular performance-based salary and career development reviews. Experienced Team: Join a passionate, experienced team in a friendly atmosphere. Career Growth: Opportunities for professional and career advancement. Paid Time Off: 18 business days per year (20 business days after 2 years of service). Sick Leave: Non-documented: 4 business days per year. Documented: 20 business days per year. Family Leave: 3 paid business days for marriage, childbirth, or bereavement. Medical Insurance: Comprehensive coverage. English Courses: Learning opportunities to improve your language skills. Professional Development: Participation in forums and conferences. Corporate Events: Regular team-building activities and events. Work Environment: Enjoy a comfortable, fully equipped office and the possibility to work from home.
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