Solutions & Delivery · Madrid, Spain Delivery Manager (Integration Consultant) We usually respond within two weeks About Us
With over 150 million global active users and 2 million transactions per day, Klarna is on the way to becoming the world's favorite way to shop. To help us get there, we're assembling an unparalleled global talent team—accelerating individual careers and disrupting entire industries. We're looking for people ready to achieve the extraordinary and embrace our bold ambitions as we shape the future of payments and fintech. Will you join us?
What You Will Do
You will be responsible for ensuring our partners have a seamless experience while implementing our products and solutions, maintaining high-quality integrations. Working closely with our partners and Klarna's product and engineering teams, you will gain in-depth knowledge about the e-commerce and payments industry and the underlying system and vendor landscape, making you an important source of feedback on Klarna's products.
As part of a Delivery/Implementation team, you will:
Support the management of multiple partners and concurrent projects. Maintain integrations and troubleshoot issues, providing operational support when required. Collaborate with internal teams to define the overall solution and scope of our partner integrations. Drive priorities for the development team in alignment with solution design and scope. Understand Klarna products' architecture and design to support successful integrations. Ensure Klarna quality standards are exceeded for our partner integrations. Manage reported issues and coordinate solutions for these integrations. Set standards and processes around best practices for our partner integrations. Provide internal training, documentation, and knowledge sharing on partner systems and how to leverage these integrations effectively. Communicate with our distribution partners via messaging, phone, video call, email, and onsite during workshops and demos. Use Klarna tools to communicate and coordinate across many teams. Who You Are 3+ years of software solutioning experience or system integration experience. Proven track record of building solutions and getting things done with a structured and analytical approach. Excellent written and verbal communication skills. Familiarity with e-commerce shop systems or payment systems, specifically platforms and plugins. Self-motivated individual who takes ownership and drives solutions. Awesome to Have Excellent ability to listen and communicate with different audiences. Confidence and humility when handling client situations based on facts. Attention to detail to structure larger projects into deliverables. Genuine curiosity and strong technical understanding. Passion for solving problems. Closing
Please include a CV in English.
Department Solutions & Delivery Locations Madrid, Spain Employment type Full-time About Klarna Since 2005 Klarna has been on a mission to revolutionize the retail banking industry. With over 150 million global active users and 2 million transactions per day, Klarna is meeting the changing demands of consumers by saving them time and money while helping them be informed and in control.
Over 450,000 global retail partners, including H&M, Saks, Sephora, Macys, IKEA, Expedia Group, and Nike have integrated Klarna's innovative technology to deliver a seamless shopping experience online and in-store. Klarna has over 3,500 employees and is active in 45 markets.
Founded in 2005
Co-workers 3,500
Turnover 23.5B SEK
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