.We are looking for you! At DCSL Guidesmiths, we are looking for a Delivery Manager, someone experienced in delivering large scale software programmes. This role will play a pivotal role in delivering high-risk projects, products and services for our customers. This is a client-focused role, Delivery Managers ensure our clients are satisfied whilst maintaining strong client and peer relationships.Who we are DCSL GuideSmiths are a leading UK-headquartered software house, developing bespoke operational software, as well as SaaS solutions.The team consistently delivers across all industries including established businesses and start-ups. The company works with many well-known household names and has over two decades of successful projects. The award-winning company is growing rapidly and is recognised as the top UK software house based on client reviews and industry recognition. Besides our established UK offices, we have a strong presence in Spain, as well as offices in Romania, Hungary and more coming soon!What You'll DoEngage with senior stakeholders and provide clear communication whilst showcasing your ability to build credibility and trust with both stakeholders and delivery teams, including in remote-first environments.Manage client relationships as the main point of contact for client delivery, using strong interpersonal skills and clear, evidence-based, timely communication to develop trust and build an excellent working relationship.Own the delivery of tightly scoped and large scale projects, managing scope and risks to ensure delivery in line with our contractual commitments.Run discovery activities with clients, either during pre-sales activity or within engagements, to elicit our clients' high-level business objectives and create the delivery roadmap, collaborating with business and technology stakeholders.Ensure roadmaps are prioritised by both business value and risk, to ensure that delivery teams are able to deliver a first release early and then continue to deliver value as frequently as daily from then on.Setup, maintain and ensure consistent use of appropriate communication channels for client engagements, such as daily stand-ups, storyboards, show-and-tells and workshops.Accurately monitor client engagements with appropriate project reporting metrics, health checks, risk management and facilitated channels. This will include weekly and monthly reports or dashboards for playback to relevant stakeholders and DCSL Guidesmiths Directors, incorporating budget requirements, resourcing needs and delivery outcomes as well as summarising issues and risks.Manage the resourcing needs of client engagements, collaborating with DCSL Guidesmiths Departmental Leads to ensure early visibility of and effective planning for changes to project capacity, budget and opportunities.Identify capability and training needs, providing coaching to DCSL Guidesmiths and client staff where necessary
