Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.
With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.
It's why we're so driven to connect passion with purpose. Our team's experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.
To learn more about us, visit stradaglobal.com The Delivery Expert is responsible for running the payroll processing in the day to day BAU environment. The Delivery Expert is the first point of contact for any client requests and works with the Payroll Country Owner (PCO) to provide customer service, while following the country standards.
The DE is also involved in the activation phase, which includes participation in client workshops, testing activity and any support the PCO may need during this phase.
Key ResponsibilitiesRun end-to-end payroll following payroll calendar(s) and agreed processesParticipate in projects activating the customer solution, including set up and the testing of Alight Pay customer workbooks where appropriate and with PCO supportParticipate in project meetings and provide input in status reportsFollow country standards and best practices for the client solutionSupport with Client workbooks and related product and process documentationComplete client testing scenarios for each product release and client workbook updateEnsure SOC controls are completed on time and with the necessary evidenceConduct Knowledge Transfer sessions and support colleagues and clientsAct as the first point of contact for client supportAbility to recognize and deal appropriately with sensitive and confidential informationSupport improvement initiativesUpdate internal stakeholders in a timely and accurate wayParticipate in projects and activities as neededKnowledge, Skills, Abilities, and ExperienceKnowledge, Education, Certification, Skills & Technical ProficienciesFluent in English (written, oral)Advanced level of ExcelHR Consulting, payroll and outsourcing industry experienceA solutions-based thinker with a natural inquisitive mindWork ExperienceAt least 4 years' experience in a payroll roleBusiness analysis experienceExperience working for a global organization with a multi-cultural environmentBenefitsWe offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and InclusionStrada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
Diversity Policy StatementStrada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
Authorization to work in the Employing CountryApplicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada.
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