Job ID: 2804774 | Amazon Data Services, Inc.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Decommissioning Technical team is responsible for processing and facilitating large scale legacy Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be removed off premises. Team members will also process large volumes of customer media to ensure that all customer media is sanitized and properly managed. Proper accountability of equipment throughout the process is of extreme importance.
This Entry Level position requires candidates to be a self-starter, highly motivated individual who can adhere to strict processes and be able to diligently perform repetitive tasks with no deviation and deliver consistent results.
Team Members will be working in a team environment not only with other members of the team, but also from other teams and must be able to communicate and promote cross-team functionality.
Amazon Data Centers protect customer data with utmost vigilance, and selected candidates must be able to perform repetitive tasks without fault and adhere to strict Standard Operating Procedures (SOP) that ensures customer data is protected and properly handled.
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Upon application, you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role.
Key job responsibilitiesOur technicians have industry-leading technical abilities and demonstrate a breadth of knowledge while they:
Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolutionShow a strong aptitude for troubleshooting and problem solvingSolve problems at their root and step back to understand the broader contextDemonstrate the ability to lift up to 40 lbs. and work in cramped and/or elevated locationsMaintain service level agreements through the implementation of proactive issue detection and reportingAre biased to act in the absence of direction or supportImprove effectiveness through process innovationBASIC QUALIFICATIONS- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
- 1+ years of computer hardware troubleshooting and repair experience
- Current, active US Government Security Clearance of TS/SCI with Polygraph
PREFERRED QUALIFICATIONS- 1+ years of data center experience, knowledge of cloud computing technologies, and previous experience migrating and decommissioning of data center assets
- Decommissioning and processing of legacy hardware out of the data center facilities, unpacking/repacking fragile electronics, and relocating and moving of large enterprise equipment
- Experience tracking and accounting for a large amount of IT parts, creating/attaching labels and barcodes, and hard drive installation and removal, and destruction
- Basic Networking removal/installation and clearing of configurations, updating progress through a web ticketing system, and familiarity with basic PC components/hardware: HDD/SSD/Flash/Removable storage media Ram/CPU/Motherboard/Input-Output devices
- Previous experience working on IT equipment (racking & stacking gear, cable management, building computers, troubleshooting PC/Desktops/Laptops)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,100/year in our lowest geographic market up to $123,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.
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