Debt Collections Agent - German Speaking (M/W/X) Barcelona, Spain

Debt Collections Agent - German speaking (m/w/x)Barcelona, Spain
About GroverUnlock the future of tech with Grover! We're revolutionizing access to cutting-edge technology, offering affordable and sustainable solutions through flexible tech rental subscriptions. No deposits, no commitments—just the latest tech on-demand, exactly when and where you need it. Join us in transforming the tech landscape across Germany, Austria, Spain, and The Netherlands. Your journey to limitless possibilities begins with Grover!
Our Mission & VisionTo date, Grover has circulated over 1.2 million devices, employs over 400 people, and stands as one of the fastest-growing scale-ups in Europe. We hit Unicorn status in 2022, and are scaling internationally!
We're proud to champion a more sustainable way to use tech. With an average of 3-4 rental cycles per device depending on the category, we estimate that the rental of our portfolio from 2015-2021 resulted in 160,000 fewer e-waste products and about 250 tons of e-waste.
We are looking for a Debt Collections Agent for our DACH Market to join our talented Debt Collections team remotely in Barcelona. What you will contribute:Contact customers via phone and email to inform them of overdue paymentsPlan a course of action to recover outstanding paymentsNegotiate payoff deadlines or payment plansRespond to customer queriesInvestigate and resolve discrepanciesUpdate account status and databaseAlert superiors of debtors unwilling or unable to pay when necessaryWhat you bring:Ideally 1+ years experience in Debt CollectionsFluent in German and EnglishBasic understanding of accounting principlesAbility to multitask and work with targets and tight deadlinesExperience with MS Office and SalesforceExcellent communication and negotiation skillsWhat you will love about us:28 days of paid vacation, plus another additional day after 3 & 4 yearsOnline Mental Wellness support with NilohealthFully covered insuranceUrban Sports Club or ClassPass Corporate DiscountAnnual learning budget of 1000€Exclusive Grover Tech discount for you & your loved onesA diverse global team of 72 nationalities (and counting!)If you fancy an influential role and making our world a little greener, become part of the Grover Family, and let's grow together.
We are looking forward to e-meeting you!

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