Dealer Support Agent

We are looking for a Dealer Support Agent who is fluent in Deutsch, Dutch, English for a hybrid role in Madrid The responsibilities include: Support the dealer network in all processes related to vehicle sales (OTD: Order to Delivery), including vehicle ordering, transport, and registration requests. Manage vehicle delivery, appointment scheduling, and documentation. Handle remarketing and fleet management tasks. Manage and qualify leads to identify high-potential customers. Achieve set goals for converting leads into sales. Daily contact with potential customers through various communication channels (calls, emails, chats, etc.). Identify customer needs and propose ad-hoc solutions that add value to the sales process. Update data in the CRM. We offer an annual salary of 24,000 euros and a permanent full-time contract with a 40-hour work week. If you have extensive knowledge in customer service, strong communication skills, and experience in order management, sales support, or fleet management, this could be a great opportunity for you. Would you like to discuss this position further? I look forward to your response. Best regards,