The Team: The Deal Desk Managers are responsible for facilitating major cloud subscription transactions with our biggest customers, leading the contracting process and facilitating communication between all the teams involved in order to ensure that deals are in line with Celonis standards.
The Role As a Deal Desk Manager you will be responsible for partnering as a trusted advisor with the sales, legal, and finance teams, as well as with Senior Management throughout the deal process.
The work you'll do: Partner in a trusted adviser capacity to senior Sales Leadership, sales community and other internal stakeholders Provide thought leadership to develop innovative deal structures, manage risk within the contractual terms and structure and educate the sales team on our latest product bundles and offerings Develop best practices for pricing and business terms, based on the improved use of data and market knowledge to support decisions Independently scope and execute project work with minimum oversight to meet goals identified by Management Partner with product teams on optimal pricing models and strategies for new products and bundled solutions Collaborate with Sales leadership to effectively coordinate and manage month and quarter end deal closure Review and vet complex deals on behalf of Strategic Business Practices Management Develop relevant cross-functional relationships to understand products, competition, and the competitive market Create sales enablement materials to train Sales on best practices for product pricing and positioning Work closely with Finance, Legal and Operations department to optimize contract terms and close deals Demonstrate a strong understanding of our customers and how they use Salesforce products Ensure compliance with internal controls Ensure timely delivery of compliant and commercially sound offers with the Account Executives Handle day-to-day transactional deal pricing requests Act as the final approver for all revenue contracts before they are accepted by the Company The qualifications you need: University Degree in Business, Law, Economics or similar Relevant working experience (3-7 years) in contract negotiation, Cloud/SaaS Business, Sales Operations, Deal Desk or comparable fields Deep understanding of contractual concepts and familiarity with standard legal terms Clear business focus, thriving for commercially beneficial outcomes ("deal making attitude") Ability to identify problems and discrepancies, independently perform research and analysis of causes, and recommend corrective actions Collaborative style with the ability to communicate clearly and precisely on technical and operational issues Must be detail and results-oriented with an ability to work in a cross-functional, fast-paced, and constantly evolving environment Ability to evaluate priorities and multi-task accordingly, while keeping others apprised of status with respect to deadlines Excellent written and verbal communication skills in English (German, French, Spanish & Italian as a plus)
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