The SAP Business Partner Order To Cash (OTC) will be working in the Digital Solutions team under the supervision of the Head of Enterprise Applications and the Programme Manager.
He/she will work closely with the GC Global SAP team members, Digital Solutions team, globally located Business Process Experts (BPEs), end users, externally hired contractors, the SAP partner, and SAP.
Main Responsibilities:Act as a primary contact for the business regarding SAP application-related issues, questions, and requests.Act as a liaison to SAP providers.Participate in the design, build, configuration, and integration efforts on SAP.Participate in SAP projects worldwide.Configure and Develop SAP and RICEFWs.Ensure SAP application documentation is present and up to date and CSV compliant.Gather, document, and analyze business requirements relating to the development or enhancement of SAP and BI applications used by GC.Coordinate the design, build, test, and deployment on SAP and BI.Organize with the other Digital Solutions team members the schedule of SAP initiatives, roll-outs, and upgrade activities.Provide support, training, and assistance to end users in the areas of SAP.Coordinate and/or deliver first and second level support on SAP.Coordinate and execute SAP change requests.When needed, act as a complementary backup or support for the other internal SAP team members, MS team, SAP Basis team, and MDM team.Main Requirements:Must work in the Central Standard Time zone of Chicago USA from 8 am to 6 pm.Degree in ICT, Bachelor IT or equivalent by experience.At least 7 to 10 years of professional experience with the configuration of SAP.Profound knowledge and experience of the business processes & business operations in the dental or similar industry.Experience with the Leading Sales / Order Administration Business Processes knowledge in a corporate global environment.Experience with Sales forecast process, Credit notes/memos process, Sales discount conditions, rebates (customer bonuses), tax processes, Sales Invoicing and accounts receivables process, Sales reporting and KPIs process, MRP process.Experience with SAP S4HANA (4 years), SAP SD (8 years), SAP ABAP development (4 years).Experience with Warehouse automation, Integration with other SAP modules like FI/CO, MM, IM/WM/EWM, EDI Integration.Experience with SAP Change management, SAP Release Management, SAP Solution Manager.Experience with Project Management methodologies, like Prince 2 or PMI.Experience with Business Process Mapping, Requirements analysis, Computer System Validation compliance (ISO 13485).Experience with the Accounts Receivables process.SAP Material Management (MM) experience, preferably SAP Inventory Management (IM) experience.Experience with creation of Functional Requirements Specifications, Business Process Documentation & Flow, Functional and Technical specifications in accordance with CSV compliance (ISO 13485).
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