International consulting group founded in 2019, Ekkiden fosters an ecosystem of passionate and committed consultants who lead organizational, operational, and technological transformation projects in IT/Digital, Industry/R&D, and Sustainability, for large enterprises and SMEs in France, Switzerland, Spain, and Germany.
About the job: Our client is seeking a dedicated Professional Services and Support Provider to join their team. The ideal candidate will focus on the efficient execution of key tasks and ensure alignment with the client's strategic objectives. This role involves overseeing hardware rollout management, data management, stakeholder communication, user research, application onboarding, device return and replacement management, and data quality optimization.
Data Optimization Coordinator | 100% remote position Responsibilities: Hardware Rollout Management:Oversee the batch planning and hands-on coordination of hardware rollout for clients' employees across various offices in Switzerland and internationally.Ensure a seamless and well-organized rollout process, aligning with clients' operational needs.Data Management and Continuous Improvement:Maintain, update, and optimize Excel spreadsheets to prioritize rollout invitations based on user needs, preferences, and organizational priorities.Stakeholder Communication and Migration Roadmap Management:Provide regular updates to stakeholders on migration progress, ensuring team leads are well-informed of their respective teams' status.Develop, refine, and maintain the migration roadmap to align with project timelines and objectives.User Research and Application Ownership:Conduct user interviews, when necessary, to identify key application owners and responsible individuals, ensuring accountability and clarity in the application onboarding process.Application Onboarding and Task Prioritization:Work closely with the Application Onboarding Team to prioritize tasks based on user application data, ensuring timely and effective application integration.Device Return and Replacement Management:Monitor and manage the return of Aveniq devices, ensuring efficient replacement with client-managed devices to achieve cost optimization and project objectives.Data Quality and System Optimization:Drive improvements in data quality across all tracking tools and connected systems, ensuring consistency, reliability, and alignment with project goals.What we are looking for: Proven experience in hardware rollout management and data managementStrong communication skills and the ability to provide clear updates to stakeholdersExperience in user research and application onboardingProficiency in Excel and other data management toolsAbility to manage device returns and replacements efficientlyHigh English levelWe offer: Join us at the right time to make your mark in a fast-growing organizationVarious missions and projects that will allow you to have a real impact on the companyThe ability to work autonomously and to drive new initiativesA career path adapted to your personality, both in terms of role and locationA strong culture, based on sharing, respect, ambition, and team spiritThe opportunity to manage teams and develop your area of expertise by leading one of our squadsDevelop your management and leadership skills, because, at Ekkiden, consultants look after the careers of other consultants.Health insuranceWhat's the Recruitment Process Like at Ekkiden? At Ekkiden, we're committed to providing a positive experience for every candidate.
Initial Call: Our recruitment team will reach out to discuss your motivations and expectations.Interviews: You'll have one or two interviews with our business managers, depending on the role you're applying for.Client Meeting: Finally, you'll have the opportunity to meet with the client.While this is our standard process, we may make adjustments based on specific circumstances.
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