Who We Are CPM International is a global leader in customer service, sales, and technical support solutions.
With a presence in over 30 countries, we provide multilingual support tailored to diverse markets.
We celebrate diversity and foster an inclusive workplace where you can be your authentic self.
Our Client A global health and wellness giant, our client's trusted brands have been a household staple for generations.
Committed to a healthier world, they're now seeking a Reporting Analyst to drive data-driven insights.
As a Reporting Analyst , you'll be at the heart of our data strategy.
You'll design, develop, and maintain insightful reports and dashboards to uncover trends, optimize operations, and inform strategic decisions.
What's your Mission?
Reporting Maestro: Own and coordinate all campaign reporting.
Ensure processes are updated and easily accessible.
Process Guru: Implement and follow agreed-upon processes for new and existing accounts.
Data Whiz: Deliver timely, accurate, and detailed reports to clients and internal teams.
Business Analyst: Create monthly or quarterly business reviews to identify trends and opportunities.
Problem Solver: Propose innovative solutions to optimize operations and meet client and company goals.
Communication Champion: Keep stakeholders informed about campaign progress and potential impacts.
Client Liaison: Build strong relationships with clients and address their needs.
Policy Adherent: Strictly follow all company policies and procedures.
Team Player: Collaborate with the team and take on additional tasks as needed.
Insightful Analyst: Provide valuable insights to drive business decisions and improve customer experience.
Requirements Your Experience, Our Future Core Skills: Language Skills: Fluency English (written and spoken).
Analytical Mind: Strong analytical and problem-solving skills.
Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
Communication Skills: Excellent written and verbal communication skills.
Technical Proficiency: Advanced Excel skills and knowledge of data management tools.
Data-Driven: Experience in data analysis and interpretation.
Proactive Approach: Self-motivated and able to work independently.
Data Mining: Proficiency in data analysis tools (e.g., SQL, Python, R ) and visualization tools (e.g., Tableau, Power BI ) Good to have: Statistical Analysis: Understanding of statistical concepts and techniques.
Data Visualization: Proficiency in creating clear and informative visualizations.
Benefits Your Benefits Package Start Date: ASAP Contract: Temporary (3-month contract with 1-month probation period) Position: Operations Executive Hours: 39 hours/week Work Schedule: Monday to Friday from 7:00am to 4:00pm Salary: €24.000-28.000 gross per year Bonus: Performance based monthly incentives Holidays: 24 calendar holidays per year / 2 accrued days per month Bank Holidays: Paid Bank Holidays + 1 Extra Day in Lieu Work Model: Hybrid - 4 days per month at the office Training: 2 weeks of office-based training to thoroughly prepare you for your new role Office Location: Barcelona (La Sagrera) Additional Perks: Career Growth: Ongoing training and development.
Well-being Support: Confidential counselling and resources.
Perks & Discounts: Exclusive offers and rewards.
Health Benefits: Discounted health insurance.
Skill Development: LinkedIn learning and certifications.
Referral Program: Bring a friend and get a referral bonus.
Ready to embark on this exciting journey?
Apply now and let's chat about your future at CPM International.