Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any applicationor network, before employees notice the issue. As the first solutionto allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 millionemployees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
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Job DescriptionWe are looking for an enthusiastic and motivated self-starter to join our Product Intelligence team. Working closely with our Product Telemetry Team in Madrid, the PI team is responsible for synthesizing data sources from across the company to provide product usage and business insights to our Product team and the organization as a whole.
Design and implement ETLs to transform data in our data warehousePerform data modeling and data lifecycle managementEnsure data quality and reliability by implementing statistical process controlIdentify, design, and implement internal process improvements, including but not limited to automation of manual processes, improving scalability, and optimizing data pipeline architectureDevelop interfaces to ingest new sources of data using 3rd-party APIsCollaborate closely with stakeholders across the company, including Product Management, Engineering, Technical Services, and Finance to understand their needs and elaborate a data strategy to support these objectives.Perform data analysis on product performance, feature adoption, and user behavior to uncover business insights that will inform strategy and decision-makingCreate and update product telemetry reports and dashboards for key business stakeholdersQualificationsMaster or equivalent in Computer Science or EngineeringUnderstanding of database design and data modelling techniquesExperience working with structured and unstructured dataProficient in developing ETLs for data ingestion and transformationPractical experience with SQL, Python, REST APIsFamiliarity with dbt, Amazon Glue, and Amazon Redshift is a plusExperience with Power BI, data analysis- and visualization is a bonusPlease apply with a copy of your CV in English. Additional InformationWe are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
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