Data Center Technician Trainee, Data Center OperationsAWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technicians to join our expanding Infrastructure Operations team as part of our Work-Based Learning Program (WBLP). These trainees will participate in our 3 months' work and training program in our Frankfurt-area Data Centers.
Duties & ResponsibilitiesYou will collaborate with experienced Amazon Data Technicians; following them during hardware and network troubleshooting. You will have the opportunity to provide our internal workforce with infrastructure-related support, resolving tickets related to hardware (Motherboard, RAM, CPU, GPU, etc.) and networking tickets (Link Down, Optics Replacements, Switch Replacements, etc). At all times you will be assisting an AWS experienced Data Technician.
Key job responsibilitiesHardware troubleshooting in servers which are not live with AWS Data Tech supervisionUnderstand the importance of meeting SLAs against assigned trouble ticketsFollow the AWS Data Techs during network troubleshootingReplace Media (SSD/HDD) according to AWS Data Tech guidancePerform regular server hardware repairs (drives, motherboards, etc.) under the guidance of experienced techsInteract with third-party vendors & contractors who are working on siteAbout the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop their engineering expertise so you feel empowered to take on more complex tasks in the future.
Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
About AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS• High school or equivalent education
• 18 years or older
• Experience with Microsoft Office
PREFERRED QUALIFICATIONS• Ability to work well with others in a team environment
• Displays excellent time management skills
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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Posted: November 12, 2024 (Updated about 1 hour ago)
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