Job ID: 2845667 | Amazon Data Services, Inc.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
In other words, we're the people who keep the cloud running.
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are looking for Data Center Technicians to join our rapidly expanding team.
The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations.
This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.
Key job responsibilitiesThese activities include the following:
Lifting and moving material up to 40 pounds eachWorking in cramped and/or elevated locationsBending, lifting, stretching, and reachingStanding and walking for up to 8+ hours a dayAscending and descending ladders, stairs, and gangways safely and without limitationWork in an industrial environmentWork shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). A day in the lifeOur Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:
Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolutionShow a strong aptitude for troubleshooting and problem solvingSolve problems at their root and step back to understand the broader contextMaintain service level agreements through the implementation of proactive issue detection and reportingAre biased to act in the absence of direction or supportImprove effectiveness through process innovationYou will be required to work shift work that will include days/nights/weekends/holidays.
BASIC QUALIFICATIONS- Associate's degree in IT-related field or equivalent professional or military experience
- 2+ years of experience with server hardware
- 1+ years of experience with UNIX/Linux operating systems
PREFERRED QUALIFICATIONS- A+ or CND (Certified Network Defender) or Network+ or Security+
- 2+ year of experience working in a Data Center environment
- Understanding of storage devices
- Experience managing work and priorities through a ticketing system
Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.
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