Data Center Operations Engineer, DCO (Data Center Operations)At Amazon Korea, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.
Amazon Data Center Operations team deploys and maintains the servers and infrastructure in our data centers. Amazon uses large-scale, high-density data centers and we support our customers 24x7 all year, so work is by shift, on-call or a combination. The cloud business is continuously growing and offering new features, so our data center infrastructure is always dynamic and expanding.
Key job responsibilities:
Maintain efficiently a high level of system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problemsLinux server and XEN service virtualization troubleshootingRemediate physical layer outages on both Systems & NetworkParticipate in Data Center power & cooling events - 24x7 On-Call requirements and shift rotationsInstall & configure racks in-line with internal SLAsTriage & resolve trouble tickets for all devicesPhysical replacement of server and network devicesDefine metrics to increase our customer uptimeEnforce Amazon's Security Best PracticesInteract with third-party vendors & contractorsContribute ideas to improve operational efficiencyParticipate in and deliver on a number of local/regional/global projectsParticipate in team meetings for metric analysis and project status updatesContribute in building the world's largest Cloud infrastructure* This role involves covering 24x7 shift rotation.
About the team:
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
Minimum Requirements:
3+ years of IT infrastructure experienceBasic understanding of data center facilitiesSolid understanding of Linux/Unix Administration and server Hardware Troubleshooting and hands-on experience
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