Data Center Operations Engineer, DCO (Data Center Operations) At Amazon Korea, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.
Amazon Data Center Operations team deploys and maintains the servers and infrastructure in our data centers. Amazon uses large-scale, high-density data centers and we support our customers 24x7 all year, so work is by shift, on-call or a combination. The cloud business is continuously growing and offering new features, so our data center infrastructure is always dynamic and expanding.
Key job responsibilities:
Maintain efficiently a high level of system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problems
Linux server and XEN service virtualization troubleshooting
Remediate physical layer outages on both Systems & Network
Participate in Data Center power & cooling events - 24x7 On-Call requirements and shift rotations
Install & configure racks in-line with internal SLAs
Triage & resolve trouble tickets for all devices
Physical replacement of server and network devices
Define metrics to increase our customer uptime
Enforce Amazon's Security Best Practices
Interact with third-party vendors & contractors
Contribute ideas to improve operational efficiency
Participate in and deliver on a number of local/regional/global projects
Participate in team meetings for metric analysis and project status updates
Contribute in building the world's largest Cloud infrastructure
* This role involves covering 24x7 shift rotation.
About the team:
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
Minimum Requirements:
- 3+ years of IT infrastructure experience
- Basic understanding of data center facilities
- Solid Understanding of Linux/Unix Administration and server Hardware Troubleshooting and hands-on experience
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