Data Center Operations Cluster Manager (Saudi National Only), DCC CommunitiesJob ID: 2624013 | Amazon Web Services Ltd. Regional Headquarter Co.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Data Center Operations Cluster Manager is one of our most senior management roles in the data center environment. In this role, you will be responsible for leading a large organization, managing managers who own data center infrastructure including the operational availability of network and server systems at scale.Key job responsibilitiesLead and supervise a team of Data Center Technicians.Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency in support of our data center operations.Carry out supervisory responsibilities in accordance with the organization's policies and procedures.Accountability for meeting and exceeding operational goals.Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.Focus on team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective including mentoring and training.Develop, improve, and share operational best practices across the globe.Hiring, managing, and developing the operations management team including data center managers and data center operations technicians.Planning and executing the Infrastructure Operations component of new AWS data center build-outs, new colocation build-outs, AWS data center expansions, and colocation expansions, including the network and server rack infrastructure to facilitate the daily operations.Experience in successful insourcing and/or outsourcing specific task balancing internal skillsets with frugality.Continuous improvement of operational processes, procedures, methods, and tools.BASIC QUALIFICATIONSBachelor's degree in computer science or related engineering discipline.Relevant work experience in Data Center, IT Operations or similar.Experience of people management.Experience working with computer components and operating system.Must be a Saudi national.PREFERRED QUALIFICATIONSMaster's degree in engineering, computer science, or a related field.Experience working in a Data Center.Experience implementing LEAN/6 Sigma methodology (continuous improvement, 5 Whys, Root Cause analysis, etc.).Experience with information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, cabling best practices and IT service delivery principles and best practices.Posted: September 2, 2024 (Updated 2 days ago)Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
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