Job ID: 2675243 | Amazon Data Services Hong Kong Limited
Amazon Web Services (AWS) is one of the fastest growing businesses within Amazon, with key focus on expanding its footprints in APAC in recent years.
We are seeking talented technicians who can take ownership, eager to learn and self-motivated. The successful candidate shall follow Amazon Data Center processes and maintain high operational standards in supporting server and network hardware and software. They need to adapt to a fast and constantly changing environment and will require shift work including weekend and holiday.
Key Job Responsibilities 7x24 roster duty in data center operations
Incident first responder and onsite hands-on support
Break-fix and troubleshooting according to process guideline
Maintain proper media operations according to process guideline
Capacity landing and decommissioning according to process guideline
Site management and maintain tidiness in operation areas
Innovate and contribute from day-to-day operation experiences to improve operation efficiency
BASIC QUALIFICATIONS 1+ years of computer hardware troubleshooting and repair experience
Knowledge of IT system hardware and network concepts
Degree / High Diploma or equivalent qualifications in Information Technology / Computer Science / Engineering or related disciplines
Understanding of incidents response and prioritization
Good attention to detail
Good written and verbal communication in English
Experience in network cabling including optical
PREFERRED QUALIFICATIONS 1+ years of data center experience
Knowledge of cloud computing technologies
Knowledge of fiber optic and copper cabling standards, testing equipment, and troubleshooting methodologies
Knowledge on continuous process improvement
Literacy in security and customer data protection
Posted: April 4, 2024
Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
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