Job ID: 2675243 | Amazon Data Services Hong Kong Limited
Amazon Web Services (AWS) is one of the fastest growing businesses within Amazon, with key focus on expanding its footprints in APAC in recent years. We are seeking talented technicians who can take ownership, eager to learn and self-motivated. The successful candidate shall follow Amazon Data Center processes and maintain high operational standards in supporting server and network hardware and software. They need to adapt to a fast and constantly changing environment and will require shift work including weekends and holidays.
Key Job ResponsibilitiesThe responsibilities include:
7x24 roster duty in data center operationsIncident first responder and onsite hands-on supportBreak-fix and troubleshooting according to process guidelinesMaintain proper media operations according to process guidelinesCapacity landing and decommissioning according to process guidelinesSite management and maintain tidiness in operation areasInnovate and contribute from day-to-day operation experiences to improve operation efficiencyBASIC QUALIFICATIONS1+ years of computer hardware troubleshooting and repair experienceKnowledge of IT system hardware and network conceptsDegree / High Diploma or equivalent qualifications in Information Technology / Computer Science / Engineering or related disciplinesUnderstanding of incident response and prioritizationGood attention to detailsGood written and verbal communication in EnglishExperience in network cabling including opticalPREFERRED QUALIFICATIONS1+ years of data center experienceKnowledge of cloud computing technologiesKnowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologiesKnowledge of continuous process improvementLiteracy in security and customer data protectionAmazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
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