Data Center Capacity Install Technician, Infrastructure DeliveryJob ID: 2832857 | Amazon Data Services Spain, S.L.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Network Technician, you will work closely with both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers. Your responsibilities will include scaling support of several data center locations and day-to-day assistance with capacity management.Key Job ResponsibilitiesWork closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products.Manage work and priorities through ticketing system and workflows.Collaborate with various stakeholders to remove project obstacles.Troubleshoot networking, routing, and interconnectivity issues, including troubleshooting of network device configuration and low-level application interaction.Troubleshoot cabling infrastructure connectivity issues, including patch panels and patch cords.Specify Power and Cooling requirements and ensure Hardware Racking/Stacking is completed for new equipment.Complete customer requests via Remedy trouble ticketing system and project management workflows.Participate in the migration, basic configuration, and rollout of new or upgraded hardware.Ability to travel within geographical work area is required; some travel outside traditional work area may be requested.Physical RequirementsThe ability to sit in front of a computer for the entire scheduled 8-hour shift with appropriate breaks while maintaining a high level of alertness and attention to detail.Manual handling and lifting of equipment may be required (weight limits in accordance with regulations).BASIC QUALIFICATIONSHigh school or equivalent diploma.Experience with computer hardware troubleshooting and repair.Good command of English.PREFERRED QUALIFICATIONSExperience dealing effectively with customers during problem resolution and operating efficiently under pressure.Knowledge of server hardware and components.Knowledge of fiber optic and copper cabling standards, testing equipment, and troubleshooting methodologies.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use, and transfer the personal data of our candidates.Posted: November 30, 2024 (Updated about 7 hours ago)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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