Description: Are you passionate about music and technology?
Do you want to work for one of the largest and most technologically advanced audio companies in the world, located in sunny Barcelona?
Our Company: Belongs to the top 500 business companies in the sectors IT, telecommunications, e-commerce, automotive, and financial services.
Has a multicultural space with employees from over 29 different nationalities.
Offers a great work environment, modern offices, dynamic and young approach, with true career opportunities.
Job Description: As a Technical Service Advisor, you'll work directly with clients to resolve their requests, when possible, in a single telephone call, using the appropriate troubleshooting protocols.
You will log and follow up on orders and requests and deliver high-quality customer service on post-sales requests related to logistics, warranties, refunds, etc.
You're empowered to make the best decision for each situation by thinking creatively, helping customers over the phone, and providing an excellent customer service experience.
We offer: Full-time position, 39 hours per week Working schedule: Mon-Fri 8:55-18:00 Salary: 17,330 euros gross/year + up to 1,920 euros gross/year in bonus Training: first 2 weeks + nesting period Contract: Indefinido Extensive training on market-leading products, personal development programs, and mentoring to fully develop skills.
Good career prospects in a reputable company which rewards serious and hard workers.
Start date: Immediate Holidays: 23 working days of paid annual leave (generated on the basis of the calendar year and in proportion to time worked) Requirements: Experience in production, audiovisual and sound technologies, working with sound cables, wireless networking, and Wi-Fi technology, or as a DJ, is preferred.
If not, we can teach you!
Interest and aptitude for sound and connectivity technologies You are fluent in Danish and English You are a fast learner You can adapt to unplanned situations in a methodical and organized way You take ownership You have great communication skills and are people-oriented Good team player with a drive for success Previous experience in a similar position and knowledge of SAP is a plus The period of holiday entitlement is fixed by mutual agreement between the company and the employee.
RRQ22-006709-1-DENMARK #J-18808-Ljbffr