Description: Are you passionate about music and technology?
Do you want to work for one of the largest and most technologically advanced audio companies in the world, located in sunny Barcelona?Our Company:Belongs to the top 500 business companies in the sectors IT, telecommunications, e-commerce, automotive, and financial services.Has a multicultural space with employees from over 29 different nationalities.Offers a great work environment, modern offices, dynamic and young approach, with true career opportunities.Job Description:As a Technical Service Advisor, you'll work directly with clients to resolve their requests, when possible, in a single telephone call, using the appropriate troubleshooting protocols.You will log and follow up on orders and requests and deliver high-quality customer service on post-sales requests related to logistics, warranties, refunds, etc.
You're empowered to make the best decision for each situation by thinking creatively, helping customers over the phone, and providing an excellent customer service experience.We offer:Full-time position, 39 hours per weekWorking schedule: Mon-Fri 8:55-18:00Salary: 17,330 euros gross/year + up to 1,920 euros gross/year in bonusTraining: first 2 weeks + nesting periodContract: IndefinidoExtensive training on market-leading products, personal development programs, and mentoring to fully develop skills.Good career prospects in a reputable company which rewards serious and hard workers.Start date: ImmediateHolidays: 23 working days of paid annual leave (generated on the basis of the calendar year and in proportion to time worked)Requirements:Experience in production, audiovisual and sound technologies, working with sound cables, wireless networking, and Wi-Fi technology, or as a DJ, is preferred.
If not, we can teach you!Interest and aptitude for sound and connectivity technologiesYou are fluent in Danish and EnglishYou are a fast learnerYou can adapt to unplanned situations in a methodical and organized wayYou take ownershipYou have great communication skills and are people-orientedGood team player with a drive for successPrevious experience in a similar position and knowledge of SAP is a plusThe period of holiday entitlement is fixed by mutual agreement between the company and the employee.RRQ22-006709-1-DENMARK#J-18808-Ljbffr