Advisor Location - Málaga, Spain
Language - Danish
Description: Looking for your chance to shine?
This role is the 'human face' of the bank - providing excellent customer service and helping to resolve our customers' issues.
It's all about giving the right solution, the first time.
This is a team role - working with other Danish speakers and alongside advisors working in other European languages.
What you'll do: Create an environment in which customers feel welcome and comfortable.Make efficiency the second priority behind giving a first-class service.Work within the policies and processes set up by Bank Norwegian.You'll definitely: Be a native level speaker of Danish and Fluent in English.Be able to show how you have dealt with customers in the past - either in a face-to-face role or in a call centre.Have experience of working with a number of IT systems at once.You might even: Know what it feels like to work in a fast-paced environment where workload can be heavy at times.Know a thing or two about the banking sector.What's in it for you? 39 weekly-hours schedule from Monday to Friday 08:00-16:00.A modern office in Benalmadena, Malaga.Option to work from home.The opportunity to work in a multi-cultural, inclusive organisation.Full product training and 1-2-1 support in your first few weeks in the role.Continuing support from Team Leader and Quality team.Competitive salary with increases at 6 months and 24 months.Senior Advisor status can be achieved after 8 months - and will open up the chance to earn a monthly bonus.24 days holiday (pro-rata) every year.Hybrid working model after training.The chance to be involved with local social events.Relocation package for anyone who has to move to take this role.About Bank Norwegian: Bank Norwegian was established in 2007 and has 1.7 million customers across Norway, Sweden, Denmark, Finland, Germany, and Spain.
Bank Norwegian offers user-friendly and transparent products, such as credit cards, consumer loans, savings accounts, and insurances.
Main services are distributed through the internet and self-service.
Bank Norwegian is a branch of Nordax Bank AB (publ).
About Webhelp: Our clients belong to the top 500 business companies in the sectors IT, telecommunications, e-commerce, automotive, and financial services.
We are a multicultural company collaborating with employees from over 29 different nationalities.
We offer a great work environment, modern offices, a dynamic and young approach, with true career opportunities.
The period of holiday entitlement is fixed by mutual agreement between the company and the employee.
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