Are you a people-person looking for a new challenge under the Spanish sun? We are looking for Danish-speaking Customer Support Agents for the travel industry in Barcelona, Spain!ResponsibilitiesAs a customer support advisor for a prestigious travel company, you will be in charge of understanding and identifying customer needs. You will be listening, responding, and mediating between international travelers and suppliers worldwide, always ensuring a high level of customer service. This includes clarifying inquiries about service, payment, and technical requirements, providing accurate information, and following set processes via email and phone.RequirementsDanish native and advanced EnglishExcellent communication and interpersonal skills, both written and spokenGood technical PC skillsA problem-solving and solution-driven mentalityA positive, motivated mindset to handle customer problemsGoal-oriented work approachAn open mind to changing priorities and business processesAffinity with travel platformsExperience within customer service or contact center environments will be valuedAvailability to work from the office and from home (within 100km from the office)Obligatory studies finished: According to Spanish legislation, proof of obligatory studies such as ESO or High School is mandatory for hiring. Any higher studies title will be an added valueWhat we offer39h/week contract (Monday to Sunday) with rotative working hours (between 09:00-20:00h)Highly competitive annual salaryAppealing bonuses for weekends, bank holidays, and night shifts27 working days of holidays/yearPrivate health insurance after 6 months of serviceFlexible remuneration - restaurant, transport, and childcare (after the trial period)Feel-good program that includes Spanish lessons, free group activities, and moreAttractive employee referral bonus campaignA multicultural and international working environmentModern office spaces, well-connected by public transport and close to Glories shopping mallBe part of an exciting industry-leading department with great opportunities to learn and grow your careerInitial training and continued personal coachingRegular involvement with company events, team meetings, and projectsA responsible employer with an excellent reputation in the outsourcing industryDoes this sound like your next job opportunity? Send your application today and you'll be contacted by one of our Danish recruiters!About Nordic Jobs WorldwideNordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses worldwide.Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide, helping over 3000 people find their dream job with our 300+ partners in over 30 countries.
#J-18808-Ljbffr
