Your responsibilities and impact as a Customer Service Agent will be:
Providing customer service via social mediaSupporting customers by providing product informationProfessional usage consulting for the productsProcessing of warranty casesSkills, experiences and interests you need to succeed in this role:
A native level of German and a good level of EnglishEnthusiasm about social mediaKnowledge of the value and impact that a good customer experience can createBeing an attentive listener, comfortable and skilful at communicating with peopleBeing energetic, innovative and working proactively at a fast paceExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Portugal for an international career and life experience
Having a valid Portuguese work permit (required).
What's in it for you?
Type of contract: yearly or 6 month contract, renewableWorking hours: full time options on rotating shifts (depending on the project)Salary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 950€ - 1.000€ gross/month (based on level of experience)Excluding accommodation: 1.300 - 1.400€ gross/month (based on level of experience)For international candidates:
Reimbursement of your initial flight expensesAirport pick upYearly two-way flight ticket back to your home country (within the EU)Help in paperwork, opening bank account, etc. upon your arrivalFree Portuguese lessons, cooking classes, sport activities and social events organized by the companyReal career opportunities in different career pathsYour Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration.
Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world?
Because they are looking for you!
What should you expect from living in Lisbon?
A colourful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environment
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